Thursday, December 31, 2015

The Transport Guy: The way you pay for your iPhone is about to dramatically change (AAPL)

Steve Kovach December 31, 2015 at 07:04AM

phil schiller iphone models

The two-year wireless contract is officially dead.

On Wednesday, AT&T became the last major carrier to announce it's ending two-year contracts and will instead shift to monthly plans, just like Verizon, Sprint, and T-Mobile have chosen to do in recent years. (Don't worry. If you already have a two-year contract and want to keep it, you can.)

This is good news for just about every wireless customer in the US.

It means you're no longer tied to the same phone for two years. If you get sick of your carrier's service, you can easily switch to another one without paying a penalty. In the longer term, it means wireless carriers will have to work harder to keep your business by offering competitive pricing and high-quality service.

Hooray!

Now for the caveats.

This isn't going to save you any money. And it's going to change how you're used to paying for your smartphone.

Non-contract plans may appear cheaper than before, but that's only because they no longer include the baked-in cost that subsidized your smartphone. Now you pay for your phone and cell service separately.

You know how Apple always says the iPhone starts at just $199? That's only sort of true. The iPhone really starts at $649. But when you sign up for a two-year contract with your carrier, the carrier eats that extra $450 at first. You end up paying it back to the carrier over two years with that extra baked-in cost I mentioned above.

That's why carriers are so strict about how often they let you upgrade your phone. They need to make their money back before they let you buy a new one.

iPhone 6 linesWith a no-contract plan, you pay for the phone separately — either in monthly installments (about $25 or $30 per month for the iPhone) or all up front. If you choose to pay off your phone a little at a time month-to-month, the carrier won't let you leave until you've fully paid off the phone. At the end of the day, that extra $25 or so on top of your service bill is just about the same cost you're used to paying each month.

The long and short is this: the number on your bill isn't likely to change very much, despite this bigger change to how contracts work.

This change means carriers are much more transparent about what you're paying for. And if you want to pay the full cost of your phone up front or use an "unlocked" phone — a phone that can be used on any network — you have the freedom to switch carriers whenever you want just by popping in a new SIM card.

This may seem like a new concept to US phone users, but it's how most major wireless carriers operate around the world. International carriers sell you a phone at full cost, and they only charge you for the wireless service. Americans have been tricked over the years by buying subsidized smartphones.

It's a subtle change, but an important one.

To bring the US market more in line with the rest of the world, Apple launched a new iPhone subscription plan this year. You pay Apple about $30 per month (prices vary depending on the model you choose) and you're allowed to upgrade to a new iPhone every year. It's more like leasing a phone than owning it. But it's a pretty good deal if you know you're going to upgrade to every new iPhone.

But at the end of the day, you're still paying the same amount. It's now up to you if you want to pay the full cost of your smartphone up front, or in chunks over two years. And it's up to companies like Apple to convince you that it's worth spending the actual cost of your smartphone.

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NOW WATCH: How to hide some of the iPhone apps that Apple doesn't let you delete

The way you pay for your iPhone is about to dramatically change (AAPL) from Business Insider: Steve Kovach

The Transport Guy: Microsoft is going to warn you when the government tries to hack your email

Steve Kovach December 31, 2015 at 05:11AM

Microsoft CEO Satya Nadella

Microsoft announced Thursday that it will start alerting users of Outlook.com and other Microsoft services if it suspects governments are trying to hack their accounts.

The move is intended to combat state-sponsored attacks.

"We will now notify you if we believe your account has been targeted or compromised by an individual or group working on behalf of a nation state," Microsoft said in a blog post.

Google has had a similar feature on Gmail for a few years.

Microsoft's email services already alert users of attacks from hackers, but since state-sponsored hacks tend to be more sophisticated, Microsoft thinks it's best to give you a specific warning about it.

It appears the new alert system started after reporters at Reuters asked Microsoft why it didn't alert Hotmail users of attempted email hacks by the Chinese government. Reuters says the Chinese government was targeting the email accounts of Tibetan and Uighur groups a few years ago. (Hotmail no longer exists and has been migrated to Outlook.com.)

The alert system may not be entirely accurate though. Microsoft says you'll only see it "when the evidence reasonably suggests the attacker is state sponsored."

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NOW WATCH: Here's how the iPad Pro stacks up against the Surface Pro 4

Microsoft is going to warn you when the government tries to hack your email from Business Insider: Steve Kovach

Wednesday, December 30, 2015

The Transport Guy: The biggest online store for games was attacked

Steve Kovach December 30, 2015 at 11:54AM

valve steam

Valve Software says its Steam store was hit with a denial of service (DoS) attack on Christmas Day last week, which exposed personal information for thousands of its customers.

A DoS attack is a coordinated attack where people flood a site's servers with bogus traffic in order to bring it down. It's the web traffic equivalent of shooting a fire hose into a cup of water.

Never heard of Steam? It's the App Store for PC games. It's the number one place people go to for the latest PC games, updates, and extra content. Steam has over 125 million users. It's kind of a big deal!

In this case, the DoS attack on the Steam store caused an issue that caused users to see other profiles when they logged in. The profiles showed email addresses, physical addresses, game purchases, and a few digits of credit card numbers belonging to other users.

Valve said it saw a 2,000% increase in traffic on Christmas day, which caused the issue. That's a far from normal traffic spike — it was caused by the DoS attack.

Valve ended up taking the Steam store down for a few hours, which fixed the problem. Later that day, Valve blamed a "configuration change" for the caching issue. Now we know the real cause was actually a malicious attack on Steam. So far, no one has claimed responsibility for the attack.

Here's the full announcement from Steam released Wednesday:

What happened

On December 25th, a configuration error resulted in some users seeing Steam Store pages generated for other users. Between 11:50 PST and 13:20 PST store page requests for about 34k users, which contained sensitive personal information, may have been returned and seen by other users.

The content of these requests varied by page, but some pages included a Steam user’s billing address, the last four digits of their Steam Guard phone number, their purchase history, the last two digits of their credit card number, and/or their email address. These cached requests did not include full credit card numbers, user passwords, or enough data to allow logging in as or completing a transaction as another user.

If you did not browse a Steam Store page with your personal information (such as your account page or a checkout page) in this time frame, that information could not have been shown to another user.

Valve is currently working with our web caching partner to identify users whose information was served to other users, and will be contacting those affected once they have been identified. As no unauthorized actions were allowed on accounts beyond the viewing of cached page information, no additional action is required by users.

How it happened

Early Christmas morning (Pacific Standard Time), the Steam Store was the target of a DoS attack which prevented the serving of store pages to users. Attacks against the Steam Store, and Steam in general, are a regular occurrence that Valve handles both directly and with the help of partner companies, and typically do not impact Steam users. During the Christmas attack, traffic to the Steam store increased 2000% over the average traffic during the Steam Sale.

In response to this specific attack, caching rules managed by a Steam web caching partner were deployed in order to both minimize the impact on Steam Store servers and continue to route legitimate user traffic. During the second wave of this attack, a second caching configuration was deployed that incorrectly cached web traffic for authenticated users. This configuration error resulted in some users seeing Steam Store responses which were generated for other users. Incorrect Store responses varied from users seeing the front page of the Store displayed in the wrong language, to seeing the account page of another user.

Once this error was identified, the Steam Store was shut down and a new caching configuration was deployed. The Steam Store remained down until we had reviewed all caching configurations, and we received confirmation that the latest configurations had been deployed to all partner servers and that all cached data on edge servers had been purged.

We will continue to work with our web caching partner to identify affected users and to improve the process used to set caching rules going forward. We apologize to everyone whose personal information was exposed by this error, and for interruption of Steam Store service.

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The biggest online store for games was attacked from Business Insider: Steve Kovach

The Transport Guy: People are suing Apple for $5 million claiming iOS 9 slowed down their iPhones (AAPL)

Steve Kovach December 30, 2015 at 07:31AM

iPhone 4S

Apple's latest mobile operating system slows down the iPhone 4s so much that it's basically unusable, according to a lawsuit filed in New York this week.

The class action lawsuit, which was first spotted by Apple Insider, is seeking $5 million from Apple. 

The suit was brought by a single Brooklyn man, Chaim Lerman, but any iPhone 4s users in New York who updated to the latest OS (iOS 9) are eligible members of the group lawsuit.

When Apple first announced iOS 9 in June of this year, it said the operating system was specifically designed to run properly on older iOS devices like the iPhone 4s and iPad 2 — a nod to the growing number of iPhone users who rely on older, still perfectly good iPhones instead of updating every year or two.

But the lawsuit claims iOS 9 "significantly slowed down" the iPhone 4s, "leaving the Plaintiff with a difficult choice: use a slow and buggy device that disrupts everyday life or spend hundreds of dollars to buy a new phone."

Sadly, he couldn't just switch back to a previous OS: Apple doesn't allow users to downgrade to an older version of iOS after installing the latest version. (There are ways around this, but it's a technical hassle for the average person.)

Apple is the only major smartphone company that keeps its older devices up to date with the latest versions of its mobile operating system. Samsung, HTC, Motorola, LG, and others tend to abandon major software updates after a year or two. 

craig federighi ios 9But it's a double-edged sword: Even though older Apple devices are able to run the latest software, some of the features have to be stripped down in order to run on the older hardware.

iOS 9 promised to fix that since it was designed to work on each device, which this lawsuit claims was misleading (or outright false).

Tech Insider has reached out to Apple and the law firm Bronstein, Gewirtz & Grossman, the law firm that filed the lawsuit, and we'll update this story if we hear back.

Here's a full look at the lawsuit, which was uploaded by Apple Insider:

SEE ALSO: A lawsuit by Apple retail employees over off-the-clock bag searches has been dropped

Join the conversation about this story »

NOW WATCH: Why I returned my iPhone 6s

People are suing Apple for $5 million claiming iOS 9 slowed down their iPhones (AAPL) from Business Insider: Steve Kovach

Tuesday, December 29, 2015

The Transport Guy: Laptops are amazing! But tech companies wasted 2015 trying to kill them

Steve Kovach December 29, 2015 at 09:13AM

laptops and hybrids

The tech world is obsessed with disruption.

The smartphone killed the MP3 player and GPS. Streaming TV boxes like Roku and Apple TV killed the DVD player. And so on.

But 2015 was the year major tech companies tried — and failed — to kill the laptop.

Here’s a brief recap:

Microsoft surprised people at first with the introduction of the Surface Book, a laptop with a screen that detaches and works as a tablet. The initial reviews were pretty good, but once customers actually got their hands on the device, they found it was plagued with bugs like a faulty trackpad and screen flickers.

Microsoft also released the Surface Pro 4, which like its predecessors, has an awkward form factor that doesn’t make it a suitable laptop alternative.

Google released the Pixel C, an Android tablet with a clever magnetic keyboard cover. While the hardware was impressive, reviewers blasted the software. Most Android apps are still designed for smartphones and look awkward on tablet-sized screens, making the Pixel C a poor replacement for a regular laptop.

Finally, there was the iPad Pro, a device even Apple’s CEO Tim Cook claimed would replace your laptop. But the consensus was pretty much unanimous: The iPad Pro may be powerful, but its keyboard cover and software were full of too many compromises to truly replace your laptop. It’s just a big iPad.

Replacing the laptop was the big obsession with tech companies in search of The Next Big Thing in 2015. How can they take something so essential to our productivity and reinvent it for the era of mobile computing?

The answer? They can’t.

new macbookAnd the truth is, they shouldn’t replace the laptop until they can make something that isn’t a half-baked attempt to fulfill the lofty promise of creating One Gadget To Rule Them All.

The Pixel C, iPad Pro, Surface Book, and Surface Pro 4 didn’t cut it this year, and their successors won’t next year, either. Apple, Google, and Microsoft announced these products and juiced expectations with a lot of hype, only to disappoint when they actually delivered.

After trying all these devices this year, I’m convinced there’s no reason to try and replace the laptop. Laptops might not appear as sexy or draw as many headlines as some sort of computer/tablet hybrid device, but the reality is today’s laptops are amazing and they’re only getting better. They’re powerful. They look good. They have excellent keyboards, trackpads, battery life, and they’re guaranteed to run any app you need.

You can’t say that about iPad Pro or the Surface Pro.

iPad proMy primary machine is a 13-inch MacBook Air that lasts about 10 hours on a charge. It’s also thin, light, and slips easily into my messenger bag. It’s no more of a burden to take with me than the iPad Pro, plus it’s cheaper and simply lets me do more than the iPad.

I’ve also been testing Dell’s new XPS 15, a powerful, attractive laptop that runs Windows 10. Dell’s smaller XPS 13 is pretty good too. Then there’s Apple’s new, super-thin MacBook, which may seem limited today, but hints at the potential laptops hold in the future. And there are several great Google Chromebooks to choose from if you want something cheap and basic.

There’s never been a better time to get a laptop.

The era of mobile computing has disrupted everything from MP3 players to linear television. But no one has cracked how to disrupt the laptop. It’s a difficult, near-impossible task, but for the sake of consumers, it’s something tech companies are better off ignoring as we move into 2016.

For now, the best gadget combination is still the smartphone + laptop. And it should stay that way.

Join the conversation about this story »

NOW WATCH: 5 things the Microsoft Surface Book can do that the MacBook Pro can't

Laptops are amazing! But tech companies wasted 2015 trying to kill them from Business Insider: Steve Kovach

Monday, December 28, 2015

The Transport Guy: 9 crazy facts about Amazon's holiday sales this year

Steve Kovach December 28, 2015 at 05:26AM

jeff bezos

Amazon had another big holiday shopping season.

According to an announcement the company posted Monday, more than 3 million people joined Prime, the subscription service that offers free two-day shipping, access to streaming movies and music, and other perks for $99 per year, in the third week of December.

Each year, Amazon also publishes some crazy facts about its holiday sales.

Here are the best ones:

  1. The most popular request for Alexa, the digital assistant in Amazon's Echo WiFi speaker, was "play music". The most popular songs were “White Christmas”, “Sleigh Ride”, and “Winter Wonderland".
  2. Alexa set 4 million timers during the holidays.
  3. Customers read enough books in Amazon FreeTime, the digital subscription service for children's books, to "reach Mt. Everest's peak more than 10 times if put in a straight line in their physical form."
  4. Customers spent enough hours reading "The Martian" on Kindle (the novel this year's movie was based on) to add up to 1,000 trips to Mars.
  5. Amazon sold enough Rope King Twine to create a string from Seattle to Los Angeles.
  6. Amazon sold enough Command Hooks "to hang a stocking for every person in Orlando, Florida."
  7. Amazon sold enough Jenga games "to reach the top of the Empire State Building more than 70 times."
  8. Amazon sold enough "Jurassic World" DVDs "to equal the height of more than 2,700 Tyrannosaurus Rex."
  9. On Cyber Monday, Amazon sold one Adele CD every three seconds. 

Join the conversation about this story »

NOW WATCH: How the Amazon of Japan got 5 out of 6 people in the country to shop on its site

9 crazy facts about Amazon's holiday sales this year from Business Insider: Steve Kovach

Saturday, December 26, 2015

The Transport Guy: Comcast just had a major breakthrough that could mean super-fast internet

Steve Kovach December 26, 2015 at 10:48AM

Click here to read the story >>

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Comcast just had a major breakthrough that could mean super-fast internet from Business Insider: Steve Kovach

The Transport Guy: Comcast just had a major breakthrough that could mean super-fast internet

Steve Kovach December 26, 2015 at 10:16AM

comcast cable modem

Comcast announced this week that it has successfully tested the world's first DOCSIS 3.1 modem in Philadelphia.

That probably sounds like a mumbo-jumbo to you, so let's put it in simple terms. This means Comcast has figured out how to use its existing cable lines to deliver super-fast gigabit internet speeds without having to do major work on its current infrastructure. 

Gigabit internet is broadband that delivers download speeds of 1,000 megabits per second (Mbps) or better. That's at least 10 times faster than what you get today from your cable modem.

Usually, gigabit internet requires internet providers to install new fiber lines in the cities they serve. It's an expensive, lengthy process, and cable companies aren't always incentivized to invest that much in the technology.

But Comcast's technology appears to be more promising since a lot of the upgrades can be done with software enhancements to its existing infrastructure. It also means Comcast will be able to offer gigabit internet to its customers a lot sooner than other cable companies can.

Comcast says it'll start testing the new technology in more homes in 2016 and expand from there.

The breakthrough means a lot more for you other than faster internet speeds. And it's not all good.

It'll give Comcast the option to charge you more for a higher tier of premium internet service. And faster data speeds means customers are more likely to use more data each month, which plays into the company's long-term strategy of charging you based on how much you use.

Join the conversation about this story »

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Comcast just had a major breakthrough that could mean super-fast internet from Business Insider: Steve Kovach

The Transport Guy: The internet is full of Christmas day hoverboard injuries

Steve Kovach December 26, 2015 at 09:03AM

Despite the recent epidemic of explosions, hoverboards were the hot holiday gift this year.

And on Christmas, the internet was full of photos and videos of people wiping out and injuring themselves while trying their new hoverboards for the first time. 

Everyone saw this coming. But hey, we're human, and nothing gets people into the holiday spirit like watching a family member eat dirt and then broadcasting it on social media. (A simple search on Twitter for "hoverboard injury" yields a lot of hilarious results.)

Here are a few good ones:

 

Good Morning America even did an entire segment on the safety risks of hoverboards:

Be careful out there. 

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The internet is full of Christmas day hoverboard injuries from Business Insider: Steve Kovach

The Transport Guy: FitBit is the top app in the App Store, and that could be a bad sign for the Apple Watch

Steve Kovach December 26, 2015 at 06:57AM

The most interesting day of the year to look at the top apps in the iPhone App Store is the day after Christmas.

That's because lots of people have activated their iPhones for the first time, and the App Store charts get juiced by people downloading their most-wanted apps.

This year, FitBit won the Christmas App Store rankings.

christmas 2015 app store rankings

FitBit was the number one app in the App Store rankings as of Saturday morning, which means a lot of people got new FitBit devices Friday and downloaded the companion app to activate them. It also bucks a trend in recent years, which saw social and entertainment apps like Instagram, Facebook, and YouTube dominate the Christmas App Store rankings, likely because even people who didn't get a new iPhone this year got a new FitBit.

The FitBit surge is also bad news for the Apple Watch, which Apple predicted would get a big boost over the holidays. That's likely true, and Apple probably sold a bunch of Apple Watches, but as my colleague Jay Yarow pointed out Friday on Twitter, every FitBit sold means an Apple Watch potentially wasn't sold.

fitbitThere are probably a lot of explanations for this. But I suspect price was a big factor. The cheapest FitBit device starts at $60 and goes up to $250. The Apple Watch starts at $350 and goes up to $10,000 or more.

Some Apple fans will say comparing the Apple Watch to the FitBit is unfair. The Apple Watch and FitBit aren't direct competitors. The FitBit only tracks your fitness, while the Apple Watch does that and so much more, like sending you notifications and running mini versions of smartphone apps.

Apple WatchBut as I wrote in May shortly after the Apple Watch first launched, the device's biggest drawback is that it does too much. It's interface is difficult to learn and takes a day or more to fully master. The apps run slowly and don't translate well to the smaller screen.

The Apple Watch works best when you ignore a lot of the bells and whistles Apple added and just use it to check the time, your notifications, and track your fitness. Most of the other features are pretty lame. On the other hand, the FitBit does one thing and one thing well: it tracks your fitness. And it does it for hundreds less than the Apple Watch.

So it shouldn't be a big surprise a lot of people picked a FitBit over the Apple watch this Christmas.

Join the conversation about this story »

NOW WATCH: 5 best features of the new Apple iPad Pro

FitBit is the top app in the App Store, and that could be a bad sign for the Apple Watch from Business Insider: Steve Kovach

Friday, December 25, 2015

The Transport Guy: Steam had a major glitch that gave users access to each others' accounts

Steve Kovach December 25, 2015 at 02:03PM

valve steam

Steam, the online market for PC games, experienced a major glitch on Friday.

Steam users who logged in were getting access to other users' accounts. We've also seen reports on social media that some people were able to make purchases with other users' credit cards.

In fact, simply visiting the Steam store website gave anyone access to another user's account. Valve, the company that runs Steam, shut down the store within an hour after the glitch hit. The store was operational again about an hour later.

It's unclear what the cause is, and we're still waiting to hear an official explanation from Valve. The company has not shared any updates on social media.

There's been speculation on Twitter and elsewhere that the hacker group Lizard Squad, which took down the Xbox and PlayStation online gaming networks during Christmas last year, is responsible for the Steam glitch. Other hacker groups have claimed responsibility, but it's unclear how legitimate those claims are.

Think of Steam as the App Store for PC games. Users can store their credit card info and purchase games for download to their PC. Steam has over 125 million active users, making it the largest PC game market in the world.

This story is developing. Refresh for the latest.

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Steam had a major glitch that gave users access to each others' accounts from Business Insider: Steve Kovach

The Transport Guy: Steam is experiencing major glitches and giving people access to each others' accounts

Steve Kovach December 25, 2015 at 02:03PM

valve steam

Steam, the online market for PC games, is experiencing major glitches.

Steam users who logged in were getting access to other users' accounts. We've also seen reports on social media that some people were able to make purchases with other users' credit cards.

In fact, simply visiting the Steam store website gave anyone access to another user's account. It appears that Valve, the company that runs Steam, has shut down the store as it deals with the glitch.

It's unclear what the cause is, and we'll be reaching out to Valve and monitoring the situation. The company has not shared any updates on social media. But according to the moderator on Steam's Reddit page, Valve is aware and working on the issue.

There's been speculation on Twitter and elsewhere that the hacker group Lizard Squad, which took down the Xbox and PlayStation online gaming networks during Christmas last year, is responsible for the Steam glitch. However, no one has claimed responsibility yet.

Think of Steam as the App Store for PC games. Users can store their credit card info and purchase games for download to their PC. Steam has over 125 million active users, making it the largest PC game market in the world.

This story is developing. Refresh for the latest.

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Steam is experiencing major glitches and giving people access to each others' accounts from Business Insider: Steve Kovach

The Transport Guy: Don't forget to register your new drone with the government

Steve Kovach December 25, 2015 at 09:07AM

Lily camera drone in air

Did you get a new drone for the holidays?

Don't forget to tell Uncle Sam.

As of last week, anyone with a drone weighing between 0.5 and 55 pounds must register it with the Federal Aviation Administration.

If you bought a drone before December 21, 2015 when the drone registration law went into effect, you have until February 19, 2016 to do it.

How do you register your drone?

Head over to the FAA's Unmanned Aircraft Systems page and follow the instructions there. It'll normally cost you $5 to register, but the FAA is waiving the fee until January 20, 2016. You must be 13 years old or older to register.

So, why is the FAA making you do this? The government thinks drones are a potential safety and privacy risk, so it wants to be able to track who owns each drone in case it needs to investigate an incident.

Here's the explanation from the FAA's FAQ page on drone registration:

Registration helps us ensure safety – for you, others on the ground, and manned aircraft. UAS pose new security and privacy challenges and must be traceable in the event of an incident. It will also help enable the return of your UAS should it be lost.

There are some other FAA guidelines to follow while using your drone. 

  • Fly below 400 feet altitude. 
  • Keep your unmanned aircraft in sight at all times. 
  • Never fly near manned aircraft, especially near airports. 
  • Never fly over groups of people, stadiums or sporting events.
  • Never fly near emergency response efforts.

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Don't forget to register your new drone with the government from Business Insider: Steve Kovach

The Transport Guy: There's a good reason why these kids freaked out when they got a Nintendo 64 on Christmas day in 1996

Steve Kovach December 25, 2015 at 08:25AM

It's been nearly 20 years, but there isn't a better Christmas gift unwrapping video than this:

Those two kids are freaking out over the Nintendo 64, Nintendo's third major console released in 1996.

And their reaction was justified at the time. The Nintendo 64 was a major leap forward in the world of video game consoles. 3D gaming wasn't new (the original PlayStation had 3D graphics), but Nintendo 64 was the first console to pioneer the genre in new ways.

It was the first console to include a controller with an analog thumbstick that gave players precise levels of controls in 3D games. Until then, everyone was using simple directional pads that belonged in the 2D gaming era. Later on, Nintendo introduced the Rumble Pack for the Nintendo 64, which added vibration feedback for certain actions in games. Today, both of those features are standard in all video game controllers.

But it wasn't just the controller, the console itself enabled 64-bit graphics so developers could make some incredible 3D games. (They look dated today, but this was revolutionary in 1996.)

mario

"Super Mario 64" was the best, early example of this. After years of playing side-scrolling Mario games, fans got to explore full 3D environments for the first time. It was nothing short of revolutionary. 

Simply put, the Nintendo 64 set the stage for the next 20+ years or so of console gaming. 

And that's worth freaking out over.

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NOW WATCH: The guy behind PlayStation explains how VR sets are about to take over your brain

There's a good reason why these kids freaked out when they got a Nintendo 64 on Christmas day in 1996 from Business Insider: Steve Kovach

The Transport Guy: 9 things you need to know about your new Apple Watch

Steve Kovach December 25, 2015 at 06:03AM

Apple Watch

Did you get a new Apple Watch for the holidays?

It can be intimidating at first, right? Don't worry. You're not alone. There's a steep learning curve to the Apple Watch. In my experience, I've found it best to ignore most of the device's features and keep things simple.

To get you started, here are my top tips and tricks to help you get the most out of your new Apple Watch.

Turn off the sound.

Right out of the box, your Apple Watch will make an audible "ding" sound with every incoming notification. If you're like me, you'll find that super annoying. I always recommend silencing the notification sound as soon as you set up your Apple Watch.

The easiest way to do this is in the Apple Watch app on your iPhone. From the app's main menu, tap the "Sounds & Haptics" option and flip on "Silent Mode".



Increase the strength of the vibrating taptic engine.

The Apple Watch's vibrating "taptic engine" that buzzes with each notification might be too subtle for some people to feel. I usually recommend increasing its strength.

From the Apple Watch app's "Sounds & Haptics" menu, move the "haptic strength" slider all the way to the right. You can also enable the "Prominent Haptic" option, which will give you an extra tap with each notification.



Use it as an nightstand clock.

The latest software for the Apple Watch lets you use the device as a replacement for the clock on your nightstand.

While charging, turn the watch on its side and you'll see a new digital clock take of the screen. It goes off after a few seconds, but will activate any time you jiggle the device. It's really handy if you're traveling.



See the rest of the story at Business Insider

9 things you need to know about your new Apple Watch from Business Insider: Steve Kovach

The Transport Guy: 9 things you need to know about your new Apple Watch

Steve Kovach December 25, 2015 at 05:56AM

Apple Watch

Did you get a new Apple Watch for the holidays?

It can be intimidating at first, right? Don't worry. You're not alone. There's a steep learning curve to the Apple Watch. In my experience, I've found it best to ignore most of the device's features and keep things simple.

To get you started, here are my top tips and tricks to help you get the most out of your new Apple Watch.

Turn off the sound.

Right out of the box, your Apple Watch will make an audible "ding" sound with every incoming notification. If you're like me, you'll find that super annoying. I always recommend silencing the notification sound as soon as you set up your Apple Watch.

The easiest way to do this is in the Apple Watch app on your iPhone. From the app's main menu, tap the "Sounds & Haptics" option and flip on "Silent Mode".



Increase the strength of the vibrating taptic engine.

The Apple Watch's vibrating "taptic engine" that buzzes with each notification might be too subtle for some people to feel. I usually recommend increasing its strength.

From the Apple Watch app's "Sounds & Haptics" menu, move the "haptic strength" slider all the way to the right. You can also enable the "Prominent Haptic" option, which will give you an extra tap with each notification.



Use it as an nightstand clock.

The latest software for the Apple Watch lets you use the device as a replacement for the clock on your nightstand.

While charging, turn the watch on its side and you'll see a new digital clock take of the screen. It goes off after a few seconds, but will activate any time you jiggle the device. It's really handy if you're traveling.



See the rest of the story at Business Insider

9 things you need to know about your new Apple Watch from Business Insider: Steve Kovach

Wednesday, December 23, 2015

The Transport Guy: Hyatt says its payment systems have been hacked

Steve Kovach December 23, 2015 at 02:17PM

Park Hyatt Sydney

Hyatt announced Wednesday that it has found malware in its payments systems.

According to the announcement, it is unclear if the malware was able to take credit card information from customers. It's also unclear how many customers are affected.

However, Hyatt is warning its customers to keep an eye on their credit card statements for unauthorized charges.

Hyatt says it's still investigating the issue and will provide updates on this site.

Here's the full statement from Hyatt:

Hyatt Hotels Corporation today announced that it recently identified malware on computers that operate the payment processing systems for Hyatt-managed locations. As soon as Hyatt discovered the activity, the company launched an investigation and engaged leading third-party cyber security experts.

The investigation is ongoing, and updates will be posted to http://ift.tt/1khOX3c. Hyatt has taken steps to strengthen the security of its systems, and customers can feel confident using payment cards at Hyatt hotels worldwide.

As always, customers should review their payment card account statements closely and report any unauthorized charges to their card issuer immediately. Payment card rules generally provide that cardholders are not responsible for unauthorized charges that are timely reported.

Customers with questions may visit http://ift.tt/1khOX3c or call 1-877-218-3036 (U.S. and Canada) or +1-814-201-3665 (International) from 7 a.m. to 9 p.m. EST. 

The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.

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NOW WATCH: How to avoid using hacked ATMs

Hyatt says its payment systems have been hacked from Business Insider: Steve Kovach

Sunday, December 20, 2015

The Transport Guy: I'm becoming convinced that a popular theory about Rey from 'Star Wars' is true

Steve Kovach December 20, 2015 at 07:12AM

After seeing "Star Wars: The Force Awakens" twice over the last three days, I've had a lot of opportunity to digest the biggest question the movie left everyone with.

The biggest question: Who is Rey?

There's a lot of early speculation, but after taking more time to think about it, I think a common theory about Rey is likely true.

I'll explain why below, but don't even think about reading more if you haven't seen the movie yet. It's all spoilers from here.

rey star wars force awakens

Here's the theory: Rey is that she's Kylo Ren's sister. We learn relatively early on in the movie that Kylo Ren is the son of Han Solo and Leia Organa. Kylo (his real name was Ben Solo before turning evil) showed early signs that he was strong in the Force, but was leaning towards the Dark Side. So Leia and Han decided to send him off to train with Luke Skywalker, who was working on building a new generation of Jedi. 

Somehow, Kylo was seduced by a mysterious figure named Supreme Leader Snoke, and he decided to turn against Luke. Luke takes his failure to control Kylo personally and goes into hiding, giving Kylo and the new evil group the First Order a chance to increase in power and threaten the Republic.

So what does that have to do with Rey?

Here's my theory for Rey's back story:

Han and Leia had two kids: Ben Solo and Rey Solo.

Ben is a few years older than Rey. Ben was somehow seduced by Snoke and turned to the Dark Side, becoming Kylo Ren. He killed the Jedi training under Luke, and forced Luke to go into hiding. Han and Leia had no choice but to hide the five-year-old Rey from Snoke and Kylo because she'd be an obvious target for them. So they had her dumped on the remote world of Jakku to fend for herself. That forced Kylo and Snoke to spend all their time hunting Luke instead of an easy target like Rey.

han solo star wars

Kylo was too busy turning to the Dark Side to ever know Han and Leia had another child. Remember, Han and Leia sent Kylo away to train with Luke when he started showing signs he couldn't control the darkness in him. He probably had no contact at all with his parents during these years. After Kylo turns, Han and Leia are forced to pretend they never even had a second child in order to make sure she remains safe.

Now fast forward about 15 years to the events in "The Force Awakens". 

There's a lot of evidence pointing to the connection between Rey and Kylo.

In the third act of the movie, Rey discovers she has Force powers when Kylo attempts to probe her mind using the Force. It's as if these two have a special bond and Kylo's probing awakens the Force inside Rey. She quickly adapts to her new skills, and by the end of the movie she's able to hold her own against Kylo in a lightsaber battle.

Kylo also becomes especially interested whenever someone reports that the "girl" (Rey) is nearby and has the droid BB-8. He probably senses the connection with her early on, but doesn't quite know what to make of it.

There's also a ton of evidence that the other characters around Rey know who she is.

Rey and Han have a strong connection from the very beginning. They finish each other's sentences. Rey intuitively understands how the Millennium Falcon works, possibly better than Han. When Han learns Rey's name, he gives her a knowing look and offers her a job.

When Han and Rey visit Maz Kanata's cantina, there's a moment when Rey steps away from the table to talk Finn. Maz asks Han who Rey is, but before he can answer, the camera cuts away. We never learn what Han says.

But right after that, Rey feels Luke's old lightsaber calling to her from Maz's basement. If my theory is correct, Han probably told Maz that Rey is his daughter. Maz realizes the significance of that, and through her connection with the Force, she makes sure Rey finds the lightsaber. That'll lead Rey on a path to find Luke, become a Jedi, and put an end to all the madness.

lightsaber star wars force awakensFinally, there's the moment when Rey and Leia meet for the first time. They hug. This is obviously because of a shared remorse over Han's death, but I think it's also possible Leia is overwhelmed with emotion after seeing the daughter she abandoned more than a decade ago.

In short, everyone around Rey is lying to her about her origins. It's the same thing that happened to Luke in the original trilogy. Obi Wan, Yoda, and Luke's aunt and uncle knew Luke was the son of Darth Vader, but they deliberately kept the information from Luke to keep him safe. Even after Luke found out that Vader was his father, Obi Wan and Yoda didn't tell him that Leia was his sister. Luke had to figure that out for himself.

It seems like the same thing is happening to Rey. She won't find out her true origins until she has completed her training with Luke and has to confront Kylo Ren again.

There's one big caveat to my theory.

A lot of people think Rey could be Luke's daughter. I think that's also possible, but not as likely. But I'm going to hedge on my theory a bit so I don't look like a total fool in 2017 when "Episode VIII" comes out. 

If Luke met someone and had a child with her, it doesn't change the theory I detailed above too much. In that scenario, Luke hid Rey on Jakku to keep her safe from Kylo and Snoke, and only told Han and Leia about it. Everything else is pretty much the same.

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NOW WATCH: This is the 'Star Wars' toy everyone will want

I'm becoming convinced that a popular theory about Rey from 'Star Wars' is true from Business Insider: Steve Kovach

Friday, December 18, 2015

The Transport Guy: Here's my definitive ranking of all 7 'Star Wars' movies

Steve Kovach December 18, 2015 at 01:34PM

The Force Awakens' villain, Kylo Ren

I just saw "Star Wars: The Force Awakens." The reviews are correct. It's good. Really good. It's so good, in fact, that I think it's second only to "The Empire Strikes Back," which pretty much everyone agrees is the best of the bunch.

Here's my spoiler-free, definitive ranking of "Star Wars" movies from best to worst:

  1. "Episode V: The Empire Strikes Back"
  2. "Episode VII: The Force Awakens"
  3. "Episode IV: A New Hope"
  4. "Episode VI: Return of the Jedi"
  5. "Episode III: Revenge of the Sith"
  6. "Episode I: The Phantom Menace"
  7. "Episode II: Attack of the Clones"

Some people will say I ranked "The Force Awakens" so high because I just saw it and I'm geeked out. I disagree. I walked out of all three prequel movies hating each one. This is different. Yes, it follows almost the same formula as "A New Hope." But I'm OK with that. I was never bored. And I think it sets things up nicely for what is sure to be another epic two movies.

Join the conversation about this story »

NOW WATCH: The original design of the Millennium Falcon in 'Star Wars' was completely different

Here's my definitive ranking of all 7 'Star Wars' movies from Business Insider: Steve Kovach

Thursday, December 17, 2015

The Transport Guy: The biggest problem with Microsoft's HoloLens (MSFT)

Steve Kovach December 17, 2015 at 08:45AM

For months, I had been dying to try Microsoft's HoloLens augmented reality headset.

The live on-stage demos I saw on stage at Microsoft events looked amazing. My colleagues loved their experience with the HoloLens. And the videos from Microsoft made it look like something out of a sci-fi movie.

I finally got my turn this week.

Overall, I was impressed by the demo, but I was distracted by one extreme limitation with the HoloLens. It has a limited field of view.

In the promotional photos and videos for the HoloLens, it seems like you're surrounded by virtual images.

Like this:

Microsoft HoloLens MixedWorld RGB

But when I finally put the HoloLens on, it felt like the opposite was true. I could only see what was directly in front of me in a very narrow field of view. It was almost like staring down a tunnel with a small opening at the end.

The coolest thing about the HoloLens is that it's totally untethered, giving you free range of motion around your environment. But the narrow field of view doesn't let you have a sense of the virtual objects around you. You're forced to turn your head around to bring items into view. And at times, it even cuts off objects directly in front of you.

For example, in one demo, I was looking at a 3D model of a designer watch that was hovering over the table in front of me. But as I got closer to it, chunks of it started to disappear because the entire thing couldn't fit within the tiny screen hovering in front of my eyes.

Microsoft kept the field of view narrow because it wants users to be able to wear the HoloLens without worrying about bumping into real-world objects as they walk around. But the tradeoff there is a false sense of what virtual objects are actually around you. I hope this aspect is improved in future iterations of the HoloLens, which otherwise is a truly exciting product.

SEE ALSO: I tried Microsoft's 'holographic' headset, and I'm convinced this is the future

Join the conversation about this story »

NOW WATCH: How Microsoft will radically transform the medical industry

The biggest problem with Microsoft's HoloLens (MSFT) from Business Insider: Steve Kovach

The Transport Guy: Apple has a new COO

Steve Kovach December 17, 2015 at 07:09AM

Jeff Williams Apple Close-up

Apple has named Jeff Williams as its Chief Operating Officer.

Before the promotion, Williams was a senior vice president in charge of Apple's supply chain operations. He was also in charge of the Apple Watch's development.

Many see Williams as a potential successor to Apple's CEO Tim Cook, who had a similar role before becoming CEO after Steve Jobs.

Apple shook up some other roles in its leadership team too.

Johny Srouji has been promoted to senior vice president for hardware technologies. Phil Schiller, Apple's senior vice president for marketing, will now be in charge of the company's App Store, which covers iPhone, iPad, Mac, Apple TV, and Apple Watch.

This story is developing. Refresh for the latest.

Here's the full announcement from Apple:

Apple today announced that Jeff Williams has been named chief operating officer and Johny Srouji is joining Apple’s executive team as senior vice president for Hardware Technologies. Phil Schiller, senior vice president of Worldwide Marketing, will expand his role to include leadership of the revolutionary App Store across all Apple platforms. Apple also announced that Tor Myhren will join Apple in the first calendar quarter of 2016 as vice president of Marketing Communications, reporting to CEO Tim Cook.

“We are fortunate to have incredible depth and breadth of talent across Apple’s executive team. As we come to the end of the year, we’re recognizing the contributions already being made by two key executives,” said Tim Cook, Apple’s CEO. “Jeff is hands-down the best operations executive I’ve ever worked with, and Johny’s team delivers world-class silicon designs which enable new innovations in our products year after year.”

Cook continued, “In addition, Phil is taking on new responsibilities for advancing our ecosystem, led by the App Store, which has grown from a single, groundbreaking iOS store into four powerful platforms and an increasingly important part of our business. And I’m incredibly happy to welcome Tor Myhren, who will bring his creative talents to our advertising and marcom functions.”

Jeff joined Apple in 1998 as head of worldwide procurement and in 2004 he was named vice president of Operations. Since 2010 he has overseen Apple’s entire supply chain, service and support, and the social responsibility initiatives which protect more than one million workers worldwide. Jeff played a key role in Apple’s entry into the mobile phone market with the launch of iPhone®, and he continues to supervise development of Apple’s first wearable product, Apple Watch®.

In nearly eight years at Apple as vice president of Hardware Technologies, Johny Srouji has built one of the world’s strongest and most innovative teams of silicon and technology engineers, overseeing breakthrough custom silicon and hardware technologies including batteries, application processors, storage controllers, sensors silicon, display silicon and other chipsets across Apple’s entire product line. Educated at Technion, Israel’s Institute of Technology, Johny joined Apple in 2008 to lead development of the A4, the first Apple-designed system on a chip.

With added responsibility for the App Store, Phil Schiller will focus on strategies to extend the ecosystem Apple customers have come to love when using their iPhone, iPad®, Mac®, Apple Watch and Apple TV®. Phil now leads nearly all developer-related functions at Apple, in addition to his other marketing responsibilities including Worldwide Product Marketing, international marketing, education and business marketing. More than 11 million developers around the world create apps for Apple’s four software platforms — iOS, OS X®, watchOS™ and tvOS™ — as well as compatible hardware and other accessories, and customers have downloaded more than 100 billion apps across those platforms.

Tor Myhren joins Apple from Grey Group, where he has served as chief creative officer and president of Grey New York. Under his leadership, Grey was named Adweek’s Global Agency of the Year for both 2013 and 2015. As vice president of Marketing Communications at Apple, Tor will be responsible for Apple’s advertising efforts and will lead an award-winning team that spans a broad range of creative disciplines from video, motion graphics and interactive web design to packaging and retail store displays.

Tor will succeed Hiroki Asai, who earlier announced plans to retire after 18 years in graphic design and marketing communications roles at Apple.

Join the conversation about this story »

NOW WATCH: Why Apple might want to remove the home button from the iPhone

Apple has a new COO from Business Insider: Steve Kovach

The Transport Guy: I tried Microsoft's 'holographic' headset, and I'm convinced this is the future (MSFT)

Steve Kovach December 17, 2015 at 06:24AM

It’s been nearly a year since Microsoft surprised everyone by announcing the HoloLens, a sort of helmet-computer that projects virtual images on top of the real world around you.

Microsoft executives testing HoloLensMicrosoft calls them holograms, even if that term is technically incorrect. Some people call it mixed reality. Others call it augmented reality. The category is so fresh and new that no one, even the people working on it, has any real idea how to classify it, or even knows where it’ll go next.

But when you try HoloLens and other similar gadgets, you can tell there’s a lot of potential to create a device that could once day eliminate the need for all the screens that surround us.

It’s the ultimate gadget — something that projects whatever you want, when you want it, right in front of your peepers.

That’s why Microsoft is starting with the group of people who can make or break any new platform: app developers. Microsoft learned this the hard way when it couldn’t get developers to make apps for its failed Windows Phone operating system. What good is a phone (or any gadget) without the latest and greatest apps? Microsoft missed out big time on mobile computing, so the hope is it can aggressively take on the next level of computing by putting prototypes in the hands of the right people right now.

On Thursday, Microsoft will open up a new section of its flagship store on Manhattan’s 5th Avenue to developers interested in making programs for the HoloLens. They’ll be able to go through a handful of different experiences designed to show off the variety of things the HoloLens can do, which will hopefully inspire them to get cracking on their own experiences next year when the $3,000 developer edition of the HoloLens goes on sale.

Microsoft store hololens showcase for developersOn Wednesday, I got a sneak peek at the same experience developers (who register to visit the Microsoft Store) will see when they strap on the HoloLens for the first time. It wasn’t quite as mind-blowing as the fully-immersive visuals you see with virtual reality headsets like the Oculus Rift or HTC Vive, but that’s not the point. Microsoft designed the HoloLens so you can keep your peripheral view while moving freely around your environment.

And that’s in stark contrast to virtual reality headsets today: The Oculus Rift and HTC Vive require you to remain tethered to a computer. The HoloLens is the computer. I was able to walk around the room all I wanted without worrying about bumping into or tripping over anything.

The most jarring thing about the HoloLens was the optics weren’t that great. I was expecting the crystal-clear images I’ve seen in VR headsets and a room full of virtual images displayed on the screen hovering over my eyes, just like you see in all those promotional videos from Microsoft. (I wasn't allowed to take photos or video in my demo, so all the stuff you see here are just more promotional materials from Microsoft.)

Microsoft HoloLens holo studioInstead, I was shocked by how narrow the field of view was. In one of the experiences I tested, I was looking at an augmented reality story, which is sort of like a next-generation PowerPoint presentation. In this scenario, I was told to imagine I was working for a watch company and demoing a new design to clients. A large-scale model of the watch hovered over the table in front of me, but if I moved my head slightly, chunks of it would disappear from my view. I had to step back from the table if I wanted to see the whole thing.

But the most impressive thing about the HoloLens is the sense of presence you get when looking at virtual objects. The headset has cameras all over it that scan the walls around the room so you can roam freely while the virtual stuff remains in place. In one demo, I was painting a virtual model of an X-Wing fighter from “Star Wars.” I was able to place the model in the center of the room and walk around it adding new colors and other effects as if it were really there in physical space.

In another demo, I played a version of the game “Project X-Ray,” which was first shown at Microsoft’s Surface event a few months ago. The HoloLens scanned the surfaces around the room, and soon a bunch of alien robot things were busting through the walls trying to shoot at me. I could dodge their blasts by moving my head and body around and fire back by aiming my head at them and pulling the trigger on an Xbox controller.

I probably looked like a total doofus to an outsider with all my ducking and weaving around, but I didn’t really care. I was having a blast. It was a level of interactivity I’ve never felt in a game.

microsoft hololens project x ray

As intriguing as the HoloLens is in its current form, it’s clear there’s still a lot of work to do.

Since you don’t have any kind of physical controller, you have to control everything with a combination of your voice, head movements, and what Microsoft calls an “air click.” (Sticking your index finger straight in the air and then tapping it down so the cameras on the HoloLens can detect it.) It wasn’t nearly as natural as swiping around the touchscreen of a phone or using a keyboard or mouse.

It’s also hard to imagine many consumer applications for the HoloLens. We’re still probably over a year away from a consumer version of the device, but developers will have to make a bunch of killer applications to convince people to shell out thousands of dollars for a computer you wear on your head. (That would explain why the company is putting so much effort into courting developers so early.) In the near term, Microsoft seems to be focused on enterprise applications for the HoloLens, which is why its early partners include groups like NASA and Volvo. That makes much more sense now given the device’s limitations.

It’ll be a few more years before the optics, controls, form factor, and pricing all line up to a viable consumer product, but after spending about 30 minutes with HoloLens, it's clear that gadgets like it are pretty close to what a lot of us will be using one day.

SEE ALSO: Microsoft's futuristic HoloLens headset is getting some competition

Join the conversation about this story »

NOW WATCH: Here’s the incredible Microsoft virtual reality set that turns your hand into a laser gun

I tried Microsoft's 'holographic' headset, and I'm convinced this is the future (MSFT) from Business Insider: Steve Kovach

Thursday, December 10, 2015

The Transport Guy: One photo perfectly sums up all the poor design choices Apple made this year

Steve Kovach December 10, 2015 at 06:20AM

Apple products have a reputation for stellar design and versatility.

That held true with most products the company released this year, but not with a handful of new accessories.

The Apple Pencil (the stylus for the iPad Pro), the iPad Pro's Smart Keyboard, the new Magic Mouse for Macs, and the new Smart Battery Case for the iPhone have all been slammed by critics in recent months. (Myself included.)

This photo from a parody Twitter account of Apple's design boss Jony Ive summed it up perfectly:

So far, the only response we've gotten from Apple about all the criticism came from the CEO Tim Cook this week. Mashable's Lance Ulanoff asked Cook what he thought about all the negative reviews the new Smart Battery Case has been getting, especially when it comes to its design. Cook said dismissed what critics called a "hump" on the back of the case and said the design choice made it easier to slip the accessory on the iPhone.

Join the conversation about this story »

NOW WATCH: Everything we know about the iPhone 7

One photo perfectly sums up all the poor design choices Apple made this year from Business Insider: Steve Kovach

Tuesday, December 8, 2015

The Transport Guy: Don't fall for the Facebook scam that promises you'll get some of Mark Zuckerberg's billions

Steve Kovach December 08, 2015 at 02:15PM

Mark Zuckerberg announced last week that he and his wife Priscilla Chan are giving away 99% of their Facebook shares, worth about $45 billion.

Whether or not that $45 billion goes to charity is still up for debate. What's not up for debate: There is no way you'll ever get a chunk of all that cash.

But that hasn't stopped scammers from trying to capitalize on the move with a new prank going viral on Facebook. It even tricked my mom:

facebook shares scam

Let's be clear. Copying and pasting something you see being shared on Facebook does not have any effect on your privacy settings, your Facebook photos, or your bank account. These are messages started by pranksters simply trying to troll you.

We saw a similar pranks go viral this year. Like this one promoting a "secret sister gift exchange." Or this one promising to protect the copyright of the content in your Facebook profile.

Don't fall for it like my mom did.

Join the conversation about this story »

NOW WATCH: How to tell if your Facebook has been hacked

Don't fall for the Facebook scam that promises you'll get some of Mark Zuckerberg's billions from Business Insider: Steve Kovach

The Transport Guy: Mark Zuckerberg posted a new photo of his daughter Max

Steve Kovach December 08, 2015 at 11:51AM

Mark Zuckerberg is on his two-month paternity leave, but he's still been very active on Facebook over the last week sharing updates on the birth of his new daughter Max.

Here's the latest photo he shared on Tuesday along with the caption, "Full of joy with little Max."mark zuckerberg with daughter max

Along with the announcement of Max's birth last week, Zuckerberg and his wife Priscilla Chan pledged to give away 99% of their Facebook shares, worth about $45 billion today, over the course of their lifetime to a new LLC they founded called the Chan Zuckerberg Initiative. The group will invest money in charities and private companies dedicated to "personalized learning, curing disease, connecting people, and building strong communities."

Join the conversation about this story »

NOW WATCH: We asked a bunch of kids what they think about Facebook

Mark Zuckerberg posted a new photo of his daughter Max from Business Insider: Steve Kovach

Friday, December 4, 2015

The Transport Guy: People are freaking out because Twitter made a tiny change

Steve Kovach December 04, 2015 at 02:49PM

Twitter is making its new Moments feature more prominent across its website and apps, and it's not making many people happy.

Moments is the new section of Twitter that curates news stories and live events. It also features content from certain partners like BuzzFeed.

This week, Twitter moved the tab for Moments next to the Home tab where the Notifications tab used to be.

It looks like this:

Twitter moves moments tab

And it's upsetting a lot of power Twitter users:

 

And so on.

The conspiracy theory is that Twitter is trying to trick users into looking at Moments by putting the tab where Notifications used to be.

Moments is an important new product for Twitter. The company has struggled to get new users on the platform, and Moments is a way for it to attract people who use Twitter to consume content instead of create it. The company even launched an ad campaign recently to promote Moments, but the commercials were criticized for not doing a good job at explaining what the feature is for.

Join the conversation about this story »

NOW WATCH: No Instagram, no Twitter, no Facebook — there's basically NO internet in Cuba

People are freaking out because Twitter made a tiny change from Business Insider: Steve Kovach

The Transport Guy: There's an exploding hoverboard epidemic happening

Steve Kovach December 04, 2015 at 07:47AM

hoverboard

Hoverboards, those personal scooters seen everywhere from Missy Elliott videos to beneath the feet of teens cruising the streets of Manhattan, are exploding.

Not just exploding in popularity. They are literally exploding.

In the past few weeks there have been several reports of hoverboards exploding and/or catching fire:

Like this one reported in Boca Raton, Florida.

And this one reported in Gulf Shores, Alabama.

Or this one that's blamed for destroying a home in Louisiana.

On top of that, UK officials seized 15,000 hoverboards that were ruled unsafe and at risk of exploding or catching fire. The UK officials have warned people that buying a hoverboard could put you at risk.

Here's a tweet from the London Fire Brigade warning against hoverboards:

In most of the reports, the fires appear to start due to faulty chargers for the lithium-ion batteries that power hoverboards.

It's difficult to track down any particular hoverboard manufacturer to blame, but a lengthy BuzzFeed report shows that many, if not most, hoverboards are made in Shenzhen, China, the mega manufacturing city where many of the world's favorite gadgets (like the iPhone) are built.

They're then distributed and sold by a lot of different companies, making it difficult to track which models are at risk of catching fire or exploding. 

However, we do know that Halford has issued a recall for its Air Runner board

If you really want to buy a hoverboard, do some research and make sure you're buying a model that hasn't been blamed for a fire.

SEE ALSO: The UK seized 15,000 hoverboards because they might explode

Join the conversation about this story »

NOW WATCH: Tony Hawk tells us what it's like to ride a hoverboard

There's an exploding hoverboard epidemic happening from Business Insider: Steve Kovach

Thursday, December 3, 2015

The Transport Guy: I learned the hard way why you should always wait to install new software updates

Steve Kovach December 03, 2015 at 05:17AM

red brick wall kid nose picking

Apple turned my iPhone into a brick last year.

It was a week after the release of iOS 8, the newest software for the iPhone at the time. Apple pushed a small update that was designed to fix a few minor bugs users reported.

But instead of improving my phone, the update caused it to lose its cellular connection. I couldn't make calls or do anything else that required access to a cellular network. For someone who's constantly glued to his phone all day, this was a living nightmare.

Luckily for most users, Apple was able to pull the update before too many other people attempted to download it.

But the damage was done. Several thousand iPhone users got the update and were stuck with useless iPhones until Apple was able to put together a fix a little over a day later.

I learned a valuable lesson that day, and it's one of my key bits of tech advice I always give people: When a new software update hits your device, wait before you download. Even massive companies with tons of money like Apple, Microsoft, and Google make mistakes, and those mistakes could end up being a pain for you.

Those bugs are rarely as extreme as the iOS 8 bug from last year, but, in general, it often takes tech companies a few updates to get all the issues ironed out when a major new version launches. (This advice generally doesn't apply to minor version updates though. Feel free to grab those right away.)

My rule doesn't just apply to personal gadgets either. As you'll learn in the latest episode of Marketplace Tech's Codebreaker podcast, software updates can affect everything from medical devices to the International Space Station.

Don't take this to mean software updates are bad. They're designed to fix bugs, security holes, and other nasty things in order to make your experience better and more secure. Overall, they're good things and keep your personal gadgets relevant.

Just exercise a little patience the next time a major update arrives for your device.

Join the conversation about this story »

NOW WATCH: 5 hard-to-find iPhone tricks only power users know about

I learned the hard way why you should always wait to install new software updates from Business Insider: Steve Kovach

Wednesday, December 2, 2015

The Transport Guy: The most important companies in tech are trying to replace every screen you own with one gadget

Steve Kovach December 02, 2015 at 09:42AM

In the not-so-distant future, you may not need a TV. Or a computer monitor. Or a smartphone. Or anything else with a physical display.

That's because the biggest companies in tech are working on augmented reality technology, which places digital images over the real world when you wear a headset.

The latest demonstration of this comes from someone using Microsoft's new HoloLens headset. In the video below, you can see someone playing the new "Halo" game on a virtual TV projected on the wall.

Take a look:

The player doesn't even need a TV. He just straps on a HoloLens and projects the game wherever he wants.

Now imagine that concept extended to everything from personal computing to watching Netflix. Instead of having several gadgets littered around your home, you'd just need to wear a special pair of glasses that can project whatever you want wherever you want it.

Microsoft HoloLens MixedWorld RGBThis is a similar concept to what the stealthy startup Magic Leap is working on. Although Magic Leap hasn't shown its augmented reality prototypes to the public yet, its patents hint that its broad vision is to one day replace every screen in your home with an augmented reality headset. (The company is probably on to something big too. Google led a $500 million investment in Magic Leap last year and its CEO Sundar Pichai is on its board.)

Magic LeapMeanwhile, Facebook owns Oculus VR, the company that plans to release a virtual reality gaming headset in early 2016. Samsung is working with Oculus on VR headsets powered by Galaxy phones. HTC has its own VR gaming headset called the Vive, which should come out next year. Sony has a VR headset for the PlayStation 4 coming out next spring. Apple has been acquiring companies related to augmented reality.

The list goes on and on, but it's clear all the big tech companies see significant potential in augmented and virtual reality.

Virtual reality is slightly different than augmented reality in that it completely immerses you in an experience instead of projecting images on top of the real world. The two are closely related, however, and it's likely future devices will be blend of augmented and virtual reality depending on the application.

But one thing is clear: The technologies being developed today have the potential to replace every screen you own with one thing. And that's pretty cool.

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Tuesday, December 1, 2015

The Transport Guy: Mark Zuckerberg has a new baby girl named Max

Steve Kovach December 01, 2015 at 01:20PM

mark zuckerberg baby

Mark Zuckerberg and his wife Priscilla announced Tuesday they had a baby girl named Max.

The couple posted a lengthy letter to their daughter on Facebook.

You can read the letter here:

Dear Max,

Your mother and I don't yet have the words to describe the hope you give us for the future. Your new life is full of promise, and we hope you will be happy and healthy so you can explore it fully. You've already given us a reason to reflect on the world we hope you live in.

Like all parents, we want you to grow up in a world better than ours today.
While headlines often focus on what's wrong, in many ways the world is getting better. Health is improving. Poverty is shrinking. Knowledge is growing. People are connecting. Technological progress in every field means your life should be dramatically better than ours today.

We will do our part to make this happen, not only because we love you, but also because we have a moral responsibility to all children in the next generation.

We believe all lives have equal value, and that includes the many more people who will live in future generations than live today. Our society has an obligation to invest now to improve the lives of all those coming into this world, not just those already here.

But right now, we don't always collectively direct our resources at the biggest opportunities and problems your generation will face.

Consider disease. Today we spend about 50 times more as a society treating people who are sick than we invest in research so you won't get sick in the first place.

Medicine has only been a real science for less than 100 years, and we've already seen complete cures for some diseases and good progress for others. As technology accelerates, we have a real shot at preventing, curing or managing all or most of the rest in the next 100 years.

Today, most people die from five things -- heart disease, cancer, stroke, neurodegenerative and infectious diseases -- and we can make faster progress on these and other problems.

Once we recognize that your generation and your children's generation may not have to suffer from disease, we collectively have a responsibility to tilt our investments a bit more towards the future to make this reality. Your mother and I want to do our part.

Curing disease will take time. Over short periods of five or ten years, it may not seem like we're making much of a difference. But over the long term, seeds planted now will grow, and one day, you or your children will see what we can only imagine: a world without suffering from disease.

There are so many opportunities just like this. If society focuses more of its energy on these great challenges, we will leave your generation a much better world.

• • •

Our hopes for your generation focus on two ideas: advancing human potential and promoting equality.
Advancing human potential is about pushing the boundaries on how great a human life can be.

Can you learn and experience 100 times more than we do today?

Can our generation cure disease so you live much longer and healthier lives?

Can we connect the world so you have access to every idea, person and opportunity?

Can we harness more clean energy so you can invent things we can't conceive of today while protecting the environment?

Can we cultivate entrepreneurship so you can build any business and solve any challenge to grow peace and prosperity?

Promoting equality is about making sure everyone has access to these opportunities -- regardless of the nation, families or circumstances they are born into.

Our society must do this not only for justice or charity, but for the greatness of human progress.

Today we are robbed of the potential so many have to offer. The only way to achieve our full potential is to channel the talents, ideas and contributions of every person in the world.

Can our generation eliminate poverty and hunger?

Can we provide everyone with basic healthcare?

Can we build inclusive and welcoming communities?

Can we nurture peaceful and understanding relationships between people of all nations?

Can we truly empower everyone -- women, children, underrepresented minorities, immigrants and the unconnected?

If our generation makes the right investments, the answer to each of these questions can be yes -- and hopefully within your lifetime.

• • •

This mission -- advancing human potential and promoting equality -- will require a new approach for all working towards these goals.

We must make long term investments over 25, 50 or even 100 years. The greatest challenges require very long time horizons and cannot be solved by short term thinking.

We must engage directly with the people we serve. We can't empower people if we don't understand the needs and desires of their communities.

We must build technology to make change. Many institutions invest money in these challenges, but most progress comes from productivity gains through innovation.

We must participate in policy and advocacy to shape debates. Many institutions are unwilling to do this, but progress must be supported by movements to be sustainable.

We must back the strongest and most independent leaders in each field. Partnering with experts is more effective for the mission than trying to lead efforts ourselves.

We must take risks today to learn lessons for tomorrow. We're early in our learning and many things we try won't work, but we'll listen and learn and keep improving.

• • •

Our experience with personalized learning, internet access, and community education and health has shaped our philosophy.

Our generation grew up in classrooms where we all learned the same things at the same pace regardless of our interests or needs.

Your generation will set goals for what you want to become -- like an engineer, health worker, writer or community leader. You'll have technology that understands how you learn best and where you need to focus. You'll advance quickly in subjects that interest you most, and get as much help as you need in your most challenging areas. You'll explore topics that aren't even offered in schools today. Your teachers will also have better tools and data to help you achieve your goals.

Even better, students around the world will be able to use personalized learning tools over the internet, even if they don't live near good schools. Of course it will take more than technology to give everyone a fair start in life, but personalized learning can be one scalable way to give all children a better education and more equal opportunity.
We're starting to build this technology now, and the results are already promising. Not only do students perform better on tests, but they gain the skills and confidence to learn anything they want. And this journey is just beginning. The technology and teaching will rapidly improve every year you're in school.

Your mother and I have both taught students and we've seen what it takes to make this work. It will take working with the strongest leaders in education to help schools around the world adopt personalized learning. It will take engaging with communities, which is why we're starting in our San Francisco Bay Area community. It will take building new technology and trying new ideas. And it will take making mistakes and learning many lessons before achieving these goals.

But once we understand the world we can create for your generation, we have a responsibility as a society to focus our investments on the future to make this reality.

Together, we can do this. And when we do, personalized learning will not only help students in good schools, it will help provide more equal opportunity to anyone with an internet connection.

• • •

Many of the greatest opportunities for your generation will come from giving everyone access to the internet.
People often think of the internet as just for entertainment or communication. But for the majority of people in the world, the internet can be a lifeline.

It provides education if you don't live near a good school. It provides health information on how to avoid diseases or raise healthy children if you don't live near a doctor. It provides financial services if you don't live near a bank. It provides access to jobs and opportunities if you don't live in a good economy.

The internet is so important that for every 10 people who gain internet access, about one person is lifted out of poverty and about one new job is created.

Yet still more than half of the world's population -- more than 4 billion people -- don't have access to the internet.
If our generation connects them, we can lift hundreds of millions of people out of poverty. We can also help hundreds of millions of children get an education and save millions of lives by helping people avoid disease.

This is another long term effort that can be advanced by technology and partnership. It will take inventing new technology to make the internet more affordable and bring access to unconnected areas. It will take partnering with governments, non-profits and companies. It will take engaging with communities to understand what they need. Good people will have different views on the best path forward, and we will try many efforts before we succeed.

But together we can succeed and create a more equal world.

• • •

Technology can't solve problems by itself. Building a better world starts with building strong and healthy communities.
Children have the best opportunities when they can learn. And they learn best when they're healthy.

Health starts early -- with loving family, good nutrition and a safe, stable environment.

Children who face traumatic experiences early in life often develop less healthy minds and bodies. Studies show physical changes in brain development leading to lower cognitive ability.

Your mother is a doctor and educator, and she has seen this firsthand.

If you have an unhealthy childhood, it's difficult to reach your full potential.

If you have to wonder whether you'll have food or rent, or worry about abuse or crime, then it's difficult to reach your full potential.

If you fear you'll go to prison rather than college because of the color of your skin, or that your family will be deported because of your legal status, or that you may be a victim of violence because of your religion, sexual orientation or gender identity, then it's difficult to reach your full potential.

We need institutions that understand these issues are all connected. That's the philosophy of the new type of school your mother is building.

By partnering with schools, health centers, parent groups and local governments, and by ensuring all children are well fed and cared for starting young, we can start to treat these inequities as connected. Only then can we collectively start to give everyone an equal opportunity.

It will take many years to fully develop this model. But it's another example of how advancing human potential and promoting equality are tightly linked. If we want either, we must first build inclusive and healthy communities.

• • •

For your generation to live in a better world, there is so much more our generation can do.

Today your mother and I are committing to spend our lives doing our small part to help solve these challenges. I will continue to serve as Facebook's CEO for many, many years to come, but these issues are too important to wait until you or we are older to begin this work. By starting at a young age, we hope to see compounding benefits throughout our lives.

As you begin the next generation of the Chan Zuckerberg family, we also begin the Chan Zuckerberg Initiative to join people across the world to advance human potential and promote equality for all children in the next generation. Our initial areas of focus will be personalized learning, curing disease, connecting people and building strong communities.

We will give 99% of our Facebook shares -- currently about $45 billion -- during our lives to advance this mission. We know this is a small contribution compared to all the resources and talents of those already working on these issues.

But we want to do what we can, working alongside many others.

We'll share more details in the coming months once we settle into our new family rhythm and return from our maternity and paternity leaves. We understand you'll have many questions about why and how we're doing this.

As we become parents and enter this next chapter of our lives, we want to share our deep appreciation for everyone who makes this possible.

We can do this work only because we have a strong global community behind us. Building Facebook has created resources to improve the world for the next generation. Every member of the Facebook community is playing a part in this work.

We can make progress towards these opportunities only by standing on the shoulders of experts -- our mentors, partners and many incredible people whose contributions built these fields.

And we can only focus on serving this community and this mission because we are surrounded by loving family, supportive friends and amazing colleagues. We hope you will have such deep and inspiring relationships in your life too.

Max, we love you and feel a great responsibility to leave the world a better place for you and all children. We wish you a life filled with the same love, hope and joy you give us. We can't wait to see what you bring to this world.

Love,

Mom and Dad

 

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Mark Zuckerberg has a new baby girl named Max from Business Insider: Steve Kovach