Thursday, September 29, 2016

The Transport Guy: Google's next big smartwatch update has been delayed until 2017 (GOOG, GOOGL)

Steve Kovach September 29, 2016 at 10:42AM

LG Watch Urbane smartwatch

The first major update to Google's smartwatch operating system, Android Wear, has been delayed until early 2017.

Android Wear 2.0, which was first announced at Google's I/O conference in May, was supposed to launch this fall and introduce a bunch of new features to Android smartwatches, including standalone apps that run independently of the phone, new fitness tracking features, and an on-screen keyboard.

An early version of Android Wear 2.0 is available for developers who want to build apps for the platform.

But Google noted, at the bottom of a blog post for developers about the latest updates, that it will be holding back the final version of the software until next year.

"We’ve decided to continue the preview program into early 2017, at which point the first watches will receive Android Wear 2.0," Google said in the post, without providing a reason for the change. 

Holiday miss

The delay means that Google and its partners will not be able to sell a new generation of Android Wear smartwatches during the all-important holiday season, even as Apple has just released a new version of its smartwatch.

It's been a slow start for Android Wear, which launched two years ago. But the wearables category has been dominated by FitBit, Apple, and Garmin, according to research firm IDC.

Meanwhile, three of the top Android Wear watch manufacturers — LG, Motorola, and Huawei  — said earlier this month that they do not plan to release new Android Wear devices this year. Huawei is said to be considering ditching Android Wear for Samsung's Tizen, according to the Korea Herald.

Despite the lack of new major new hardware, a source familiar with Google's plans for Android Wear told Business Insider that the product pipeline is still full, and new watches could launch in the coming months, perhaps around the same time Android Wear 2.0 is available to the public. And some fashion brands like Fossil and Michael Kors have recently released Android Wear watches, although they aren't likely to have the same draw as smartwatches built by tech companies. 

SEE ALSO: The Apple Watch Series 2 review

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NOW WATCH: Apple is changing the way you use the home button on the iPhone 7

Google's next big smartwatch update has been delayed until 2017 (GOOG, GOOGL) from Business Insider: Steve Kovach

Wednesday, September 28, 2016

The Transport Guy: Samsung may have an exploding washing machine problem

Steve Kovach September 28, 2016 at 12:46PM

samsung washing machine

Samsung has another explosive problem.

The company, still reeling from its exploding smartphone problem, said on Wednesday that it is talking to the US Consumer Product Safety Commission (CPSC) about faulty washing machines built between March 2011 and April 2016.

CNN Money reports that there is a class action suit against Samsung that says the machines explode.

Samsung's statement on the matter only says there is a "risk of personal injury or property damage" if you use one of the washers. It doesn't mention explosions.

The company does not specify the specific models affected by the warning, but does say it only relates to "certain top-load washing machines" and involves wash cycles with "bedding, bulky or water-resistant items." 

It's another blow (pun intended) to Samsung's brand following the recent recall of the Galaxy Note 7, which shipped with a defective battery that exploded on dozens of users. Samsung says it has fixed the issue and all Note 7s sold in stores are safe to use.

SEE ALSO: Samsung officially recalls the Galaxy Note 7

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NOW WATCH: The iPhone 7 or Samsung Galaxy S7: Which one should you buy?

Samsung may have an exploding washing machine problem from Business Insider: Steve Kovach

Tuesday, September 27, 2016

The Transport Guy: 'Bendgate' is still causing headaches for iPhone 6 users two years later

Steve Kovach September 27, 2016 at 12:18PM

iphone 6

Apple appears to be aware of faulty touchscreens on some iPhone 6 units, even if it isn't saying so publicly.

And the two-year-old "bendgate" controversy is likely to blame.

According to a report by Motherboard's Jason Koebler, Apple's technical support Genius staff at Apple stores have been told about the so-called "touch disease" issue that causes the iPhone 6 touchscreen to stop working.

Genius staff were told to replace the screens if they're still under warranty, according to the report.

Apple hasn't publicly acknowledged the faulty touchscreens on the two-year-old model of the iPhone 6. The problem appears to be related to the bending issue that affected some iPhone 6 units. Over time, the bending can allegedly damage the touchscreen so that it becomes unusable.

The iPhone 6s and iPhone 7 are made from a strong kind of aluminum alloy that prevents bending, so they shouldn't have the same "touch disease" problem.

Apple did not respond to requests for comment.

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NOW WATCH: This monster floor cleaner is incredibly satisfying to watch

'Bendgate' is still causing headaches for iPhone 6 users two years later from Business Insider: Steve Kovach

The Transport Guy: There are reports of Samsung Galaxy Note 7 phones still catching fire in China

Steve Kovach September 27, 2016 at 10:57AM

samsung galaxy note 7 iris scanner

Samsung's Galaxy Note 7 fire problems may be spreading to China.

A Note 7 user sent photos of his burned Note 7 to CNN Money, claiming he bought it this week.

"We are currently contacting the customer and will conduct a thorough examination of the device in question once we receive it," Samsung told Business Insider in a statement.

Samsung has said the battery issue didn't affect Note 7 phones sold in China because those phones contain batteries from a different supplier. Samsung reportedly made its own batteries for the faulty Note 7 phones sold outside of China. However, there have been a few reports that Note 7 phones in China have still caught fire.

Samsung formally recalled the Note 7 in the US on September 15. The company has since said about half of the 1 million affected Note 7 phones in the US have been returned. If you still have a Note 7 that you bought before September 15, you can return it to the store for a refund or a replacement device. All Note 7s sold in store now do not have the battery issue, Samsung has said.

SEE ALSO: The Apple Watch is finally showing signs of improvement

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NOW WATCH: The iPhone 7 or Samsung Galaxy S7: Which one should you buy?

There are reports of Samsung Galaxy Note 7 phones still catching fire in China from Business Insider: Steve Kovach

Saturday, September 24, 2016

The Transport Guy: Twitter needs to sell now or risk becoming another Yahoo (TWTR, YHOO)

Steve Kovach September 24, 2016 at 09:11AM

Jerry Yang

Twitter, which was once a darling of the tech industry and went public almost three years ago in an eye-popping IPO, appears to be up for sale.

We've seen this story with an internet company before.

In fact, the parallels between Twitter and Yahoo are rather striking:

A rotating cast of CEOs and executives with little direction; A powerful platform once seen as the future of the internet struggling with an identity crisis; Questionable strategies for growth.

If it doesn't sell soon, Twitter risks setting itself up for Yahoo's same fate: a decade-long stagnation in which no progress is made, and company focus and morale are slowly drained by never-ending takeover talks. The story ends with a desperate sale for a tiny fraction of its peak valuation.

Right now, Twitter seems to think it can fetch as much as $30 billion in a sale, about double its market cap as of Friday, Kara Swisher of Recode reports. Yahoo, which once had a market cap of about $125 billion, agreed to sell to Verizon for $4.8 billion this year. That was 8 years after Microsoft offered to buy Yahoo for $42 billion — an offer that Yahoo's leadership stubbornly rebuffed. 

If CEO Jack Dorsey and the Twitter board pull a Yahoo from 2008, they're setting themselves up for a drama vortex like the one Yahoo went through.

Looking for a miracle

Twitter would also be taking a gamble if it doesn't sell and tries to make it on its own. As The New York Times reported, one option the company is considering other than a sale is a restructuring that could include layoffs. But we've seen Twitter go through that before, and it hasn't helped solve its user growth problems. As the saying goes — and as Yahoo proved through many rounds of layoffs and endless restructurings — you can't cut your way to growth.

Jack DorseyDespite its many problems, Twitter is still an attractive asset. It's an invaluable tool for news gatherers, celebrities, world leaders, activists and marketers. It has a treasure trove of untapped data, which probably looks pretty tasty to companies like Google and Salesforce. Twitter was the platform that a reality TV star/real-estate tycoon used to promote himself all the way to the GOP nomination for the presidency. No one can deny the power and influence Twitter wields, even with its relatively small base of active users. 

But Twitter's company culture has always prided itself on being fiercely independent. The company turned down an offer from Facebook in its early days.

And while cofounder Dorsey doesn't control a majority of Twitter's voting shares (as Facebook's Mark Zuckerberg and Google's Larry Page and Sergey Brin do), it's not clear how amenable Dorsey might be to selling out — or how vigorously he might try to oppose a deal.

Depending on who the buyer is, an acquisition might not be at odds with Twitter's mission. Unlike Yahoo, which seems destined to be stripped-mined for valuable resources and left unrecognizable once Verizon gains jurisdiction over it, Twitter's service could actually flourish under a parent company that provides additional resources and leeway. 

Unless Twitter has some miracle up its sleeve that the company is confident will supercharge growth to Facebook-scale, it won't be able to get a sweeter deal down the road than the one it can get now. Yahoo's "lost decade" could be Twitter's future.

 

SEE ALSO: Jawbone hasn't paid one of its key business partners and has almost no inventory left, sources say

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NOW WATCH: Twitter’s huge deal to live-stream NFL games could be a game changer

Twitter needs to sell now or risk becoming another Yahoo (TWTR, YHOO) from Business Insider: Steve Kovach

Friday, September 23, 2016

The Transport Guy: Twitter stock skyrockets on report that Google and Salesforce are interested in buying the company (TWTR)

Steven Tweedie and Steve Kovach September 23, 2016 at 06:06AM

Jack Dorsey

Twitter stock has skyrocketed more than 20% on a Friday morning report from CNBC that the company is moving closer to a sale, and that Google and Salesforce are among the interested suitors.

Google and Salesforce aren't the only companies eyeing Jack Dorsey's startup, with the report noting "several" potential bidders.

TechCrunch is reporting that Verizon is also interested. A Verizon spokesperson declined to comment to Business Insider.

A source familiar with Verizon M&A says there have been no talks between the two companies.

TechCrunch also reports that Microsoft might be interested in buying Twitter. We've reached out to Microsoft for comment.

A formal bid could be submitted soon, though CNBC notes that a Twitter sale is still a ways away.

A sale by the end of the year is within the realm of possibility, according to CNBC's source.

While Google's name has been floated frequently over the past year as a likely candidate to potentially buy Twitter, Salesforce joining the fray of interested companies comes as a bit of a head-scratcher.

Salesforce exec Vala Afshar tweeted out a short breakdown of "Why Twitter?" on Friday morning, highlighting the company's network, realtime news, and promotional platform as reason why the enterprise company is interested.

However, Afshar later clarified that those were just his own personal views:

Twitter's stock has been under pressure for months, as the company struggles to boost user growth. Its plummeting value has sparked constant speculation that Twitter could become an acquisition target.

Twitter and its board reportedly discussed cost cuts and a potential sale during a big board meeting on September 8, though the company didn't have any bids at the time.

Twitter stock

The company has continued to roll out new features over the past month, but given Wall Street's reaction to Friday's report, it's far more interested in a sale.

Business Insider has reached out to Twitter, Google, and Salesforce for comment.

You can read CNBC's full report here.

Join the conversation about this story »

NOW WATCH: Facebook has a feature that stalks you all over the internet — here’s how to turn it off

Twitter stock skyrockets on report that Google and Salesforce are interested in buying the company (TWTR) from Business Insider: Steve Kovach

Thursday, September 22, 2016

The Transport Guy: Jawbone hasn’t paid one of its key business partners and has almost no inventory left, sources say

Steve Kovach September 22, 2016 at 05:34PM

Hosain Rahman Jawbone

Jawbone, the richly valued maker of wearable gadgets and wireless speakers, appears to be on increasingly shaky financial footing as it struggles to pay vendors and keep inventory in stock.

Jawbone abruptly ended its relationship with the customer service agency NexRep earlier this month after Jawbone failed to make payments, according to an internal NexRep email viewed by Business Insider.

The email, written to NexRep employees by a NexRep executive, claims that Jawbone is "struggling financially" and that it couldn't pay NexRep for its services. It also says Jawbone is "fighting hard" to raise more funding.

"Jawbone is not able to pay us for past services, and their ability to pay us in the future is uncertain at this point," the NexRep email reads.

Jawbone also quietly sold part of its speaker business recently, a company representative confirmed to Business Insider.

Jawbone's failure to pay NexRep had nothing to do with the quality of the firm's services, the email notes. NexRep stopped working for Jawbone on September 9.

The move affected 93 jobs at NexRep, with many staffers being laid off. Some NexRep employees were transferred to work with other clients, according to a person familiar with the matter.

A Jawbone spokesperson said that the company is reviewing its bills for NexRep and "restructuring" its customer service.

The NexRep vice president who wrote the email declined to comment when contacted by Business Insider. Multiple messages left for NexRep's CEO went unreturned.

Inventory turbulence

Jawbone also appears to be having inventory problems, a person familiar with NexRep and Jawbone's relationship said. NexRep previously had access to Jawbone product inventory that it relied on to replace the defective or damaged devices that customers returned, but shipments slowed practically to a halt in recent weeks, according to this person. This made it nearly impossible for NexRep to send customers replacement units.

Another curious sign: All of Jawbone's products are listed as "sold out" on the company's website as of this writing. There appears to be limited availability of some Jawbone products on Amazon. Jawbone hasn't released a new product since the spring of 2015, but the company has said it is developing a "clinical grade" fitness tracker.

jawbone products sold out

Jawbone's Facebook page is littered with complaints from customers saying they have been unable to get in touch with a customer service representative to help with defective products. The Jawbone Facebook account has been responding to these issues, blaming a backup of complaints for the delays. A Jawbone spokesperson said the complaints were because of Jawbone's customer service restructuring.

Running out of options

Another person close to Jawbone told Business Insider that there is almost no inventory left and the company is running out of options to generate revenue. The company has sold its customer service inventory to a third-party based in New Zealand, the same party that previously purchased inventory earlier this year, this source says. A Jawbone spokesperson disputed this claim, saying the company did sell some inventory to a distributor in New Zealand, but still has some inventory left to handle customer service requests.

The Information reported in August that Jawbone was having difficulty paying vendors and that it was considering a sale of the company. The speculation among some Jawbone employees now is that the company might sell to a private equity firm if it can't raise more money, the person close to the company said.

Jawbone declined to comment on a possible sale.

Jawbone also declined to explain why its inventory has sold out. A spokesperson said, "they have sold through what they have to sell." The company would not say if the low inventory was because it couldn't pay vendors, nor would it provide any estimate on when products would be available for sale on its site again.

Jawbone CEO Hosain Rahman is seeking investment from an Asian company to keep the company going as it targets a mid-2017 release date for its next product, the person close to the company said. In the meantime, the company is essentially operating week to week, according to the source. Jawbone declined to comment on its cash position and its product roadmap.

Several people are leaving the company each week, according to multiple sources. This summer, the company lost its head of product Travis Bogard. Bogard is now working at Uber, according to his LinkedIn page.

Jawbone has also been trying to sell its Jambox Bluetooth speaker business since early this year. A Jawbone spokesperson said "part" of the Jambox business has been sold, but did not elaborate further.

Jawbone raised $165 million in January at a $1.5 billion valuation, according to Kara Swisher of Recode. That valuation was down from its peak valuation of about $3 billion, Swisher reported. A Jawbone spokesperson told Business Insider in August that those valuation numbers are incorrect, but declined to elaborate further.

Jawbone has raised about $983 million in total, according to Crunchbase, which tracks funding for private companies.

SEE ALSO: Inside the catastrophe at Mode Media, the billion-dollar juggernaut that suddenly went bust

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NOW WATCH: Fitbit Is Going Into Nike Territory With This Inspiring Ad

Jawbone hasn’t paid one of its key business partners and has almost no inventory left, sources say from Business Insider: Steve Kovach

Wednesday, September 21, 2016

The Transport Guy: Apple is interested in buying a company that makes self-balancing motorbikes

Steve Kovach September 21, 2016 at 10:57AM

lit motors

Apple has been talking to Lit Motors, a startup that makes funky looking self-balancing motorbikes, about an acquisition, according to a New York Times report from Daisuke Wakabayashi and Brian Chen.

The news comes after The Financial Times reported that Apple approached supercar maker McLaren about a strategic investment or acquisition. McLaren denied it is in acquisition talks with Apple in a statement to Business Insider, though it has yet to deny that previous talks happened.

Apple is working on a top-secret automotive project called Project Titan, as has been widely reported. However, it is unclear if Apple wants to build a car of its own or plans to partner with an established car company.

SEE ALSO: The Apple Watch is finally showing signs of improvement

Join the conversation about this story »

NOW WATCH: People try on Apple's new wireless 'AirPods' for the first time

Apple is interested in buying a company that makes self-balancing motorbikes from Business Insider: Steve Kovach

The Transport Guy: Google's plan to put its Siri competitor everywhere starts now (GOOG)

Steve Kovach September 21, 2016 at 09:20AM

Google Home

Google wasn't the first to build a digital assistant, but it did it better than anyone else.

Back in 2012, Google launched Google Now, an intelligent service that dug deep into Google's trove of data called the Knowledge Graph to bring you the information you needed when you needed it. It was clear that Google Now was already ahead of Siri, which launched the previous year on the iPhone 4s.

This week, the next evolution of Google Now made its debut in Allo, Google's new messaging app for Android and iPhone. It's called Google Assistant, which Google first showed off at the I/O developers conference in June.

But that's just the first step. Next month, Google is expected to announce the final details for Google Home, the connected speaker that has Google Assistant inside. Think of it as Google's answer to the popular Amazon Echo speaker.

Home will be Google's major push for Assistant, and Google's Nick Fox told Bloomberg that it'll eventually expand into phones, smartwatches, and cars. Google's vision is to have Assistant with you everywhere, not just on your phone. Until that happens though, you can get a good idea where it's heading with Allo.

In addition to all the standard messaging features you'd expect — texts, voice memos, stickers, and photos — Allo has the new Google Assistant built in to guide your conversations. For example, if you're making plans to meet a friend for dinner, Assistant can make suggestions within your chat conversation and help you book a reservation. If you're talking about sports, Assistant can give you an update on the game's score or your favorite team's ranking. 

You can also start a chat directly with Assistant and get personalized information, like top news headlines or weather alerts, delivered daily to your Allo app.

Google allo launch

The possibilities are endless, but Google's goal is to have Assistant constantly working in the background, interjecting when needed. We have a good breakdown of what it can do right here.

Assistant is still learning though. After testing it through Allo, there were a few occassions where Assistant misunderstood what I wanted. Luckily, it does give you the option to provide feedback — with a cutesy thumbs-up or thumbs-down emoji — and tell it what it did wrong. Google says this feedback will help Assistant improve over time.

Then there are the privacy concerns. In Allo, Assistant is constantly reading your messages so it can provide you with suggestions for what to type or search for. The idea of an AI reading private communications is likely to turn off a lot of users. Some are even suggesting you don't use Allo at all. Allo does have a private Incognito mode that disables Assistant, but that also kills the one thing that makes the app unique from other chat apps. 

So it's a bit of paradox. Assistant is poised to become a super-smart AI helper, better than anything rivals like Apple or Microsoft have come up with so far. And soon it'll inside your home, phone, and car. But at the same time, you have to give up a piece of yourself to make those features truly useful.  

SEE ALSO: The Apple Watch is finally showing signs of improvement

Join the conversation about this story »

NOW WATCH: How to see everything Google knows about you

Google's plan to put its Siri competitor everywhere starts now (GOOG) from Business Insider: Steve Kovach

Tuesday, September 20, 2016

The Transport Guy: The new Apple Watch is finally showing some signs of improvement

Steve Kovach September 20, 2016 at 02:31PM

Apple Watch 6

The original Apple Watch was full of promises.

The promise to untether you from your iPhone. The promise to create a popular new computing platform. The promise to potentially create the next Instagram, Snapchat, or Uber as developers dreamed up new experiences for the Watch.

It’s been a year and a half since the Apple Watch went on sale, and none of that has happened.

In fact, we’ve seen the opposite. After essentially testing the product in public for so long, Apple has learned people use the Watch in a much more limited capacity than the company originally thought. Users don’t see the Apple Watch as a computer for the wrist. They see it as a fitness tracker and a way to quickly get information at a glance.

That’s the focus of the sequel to the Apple Watch, the Apple Watch Series 2, which is on sale now starting at $369. The Series 2 looks nearly identical to the original Apple Watch, but is now “swim proof” up to 50 meters, has GPS for accurately tracking runs and walks, a faster processor called the S2, and a brighter screen for improved visibility in direct sunlight. It also comes with watchOS 3, the new version of the Apple Watch operating system that has a slew of thoughtful improvements.

The biggest problem with the original Apple Watch was that it did too much. Now Apple is paring down many features and focusing on what matters. The Apple Watch still isn’t a perfect product, but the Series 2 does a much better job at showing the potential for smartwatches than the original Apple Watch ever did.

Apple Watch 2

Focus on fitness

If you were paying attention to the Apple Watch Series 2 unveiling the other week, you would’ve thought Apple was launching a new Fitbit competitor, not a smartwatch. The bulk of the presentation focused on the new fitness-tracking capabilities of the Watch, and (with the major exception of the upcoming “Pokémon GO” Watch app) barely mentioned third-party apps.

It’s a smart move. There are only a handful of Apple Watch apps that I find truly useful, and I think the Watch is at its best when it’s working passively in the background by constantly monitoring how you move and exercise.

There are two major fitness improvements with the Apple Watch. The first is GPS, which turns on when you start a run, walk, or swim workout in the Watch’s exercise app. If you’re a serious runner, you know how important this feature is. In fact, GPS is one of the key reasons why Garmin’s fitness trackers are some of the most popular wearables in the industry.

Apple Watch 8

The GPS is also a major drain on the battery, so it only activates during your workouts. I did notice the battery drain a lot faster while the GPS is on, but the Series 2 also has a larger battery to help compensate. In fact, on the days I didn’t use the GPS, I noticed vastly improved battery life on the Apple Watch. I could usually get a little over a day out of the original Apple Watch, but that easily stretched past two days with the Series 2 if I didn’t use GPS.

The second big fitness feature is water resistance. Apple calls the Series 2 “swim proof,” meaning it can survive under several meters of water during daily swim workouts. This was an essential feature missing from the original Apple Watch, which was simply “splash proof” and protected against the rain and water from the sink when you washed your hands. There are also new swim workouts for the Series 2 that can automatically track how many laps you’ve done along with your swim style.

The water resistance comes with its own tradeoff though. When you’re finished with a swim, you have to eject the water from the Apple Watch through its speaker. It’s a clever process: The Apple Watch plays a tone and the water kind of sputters out of the speaker. That may not be as seamless as a watch that’s completely sealed, but it is necessary since most other fitness trackers don’t have a speaker at all.

On the software side, the exercise app has been updated with more kinds of workouts, and a better status screen so you can easily check how long you've been working out and how many calories you've burned. The companion Activity app on iPhone also lets you share your progress with friends, so you can get updates when they complete a workout, or taunt them with emojis when you burn more calories.

All of that makes the Apple Watch Series 2 a great fitness tracker, but not necessarily a unique one. Fitbit recently introduced its own water-resistant fitness tracker a few weeks ago, and there are several devices that can track your runs via GPS for a lot cheaper than $369. Still, the Apple Watch has more capabilities overall than the competition (more on that in a bit), which may help you justify spending the premium.

WatchOS 3 and apps

But the bigger story here isn’t the hardware improvements made to the Series 2. It’s watchOS 3, which is also available now as a free update for the original Apple Watch.

watchOS 3 is the key to simplifying the Apple Watch’s features so you can focus on the stuff you care about the most.

The big one: watchOS 3 speeds up apps a lot. Clicking the fat button on the side now brings up the new “dock” of your 10 favorite apps. These apps are stored in the Watch’s memory, so they load instantly. (Before, apps would have to load data from your iPhone over Bluetooth, which was a painfully slow and frustrating process.)

While 10 apps may not seem like a lot, I think it hits the sweet spot. After all, there are only a handful of useful Apple Watch apps. I even had trouble finding enough to fill up my dock. My advice: only pick apps that allow you to quickly glance at information, like sports scores on ESPN or rain alerts on Dark Sky. Unfortunately, if you do use more apps than the 10 stored in your dock, you’ll notice they still run about as slowly as they did before. The Apple Watch still has a long way to go before it can be truly independent from the iPhone.

Apple Watch 7

In fact, the dock all but replaces the need to visit the “bubble” screen that contains the icons for all your apps. I wouldn’t be surprised if that goes away altogether in future versions of watchOS. I never thought third-party apps made sense on the Watch in the first place. Most were mini versions of iPhone apps, which were a pain to use on a such a tiny screen. Ironically, the best Apple Watch apps did something simple without much friction, like calling an Uber. I imagine future Watch “apps” won’t really be apps at all now that Apple has learned more about how people use the Watch.

There are some other thoughtful improvements in watchOS 3, like the ability to change watch faces by swiping left or right on the watch screen and a handy control panel for toggling settings like Airplane Mode or the mute switch. And confusing modes like the “friend wheel” and glances have been hidden or eliminated.

Overall, watchOS 3 is a smart do-over for the Apple Watch, and I expect things to get even simpler in future versions.

Conclusion

It would’ve been better if Apple had started small and then added more capabilities to the Watch as the product matured. Instead, it threw all its eggs in one basket on day one and created something that was too complicated.

The Apple Watch Series 2 and watchOS 3 do a great job at unwinding a lot of that mess, and provides a better hint at the future of the Apple Watch. This isn’t a mini iPhone your wear on your wrist. It’s a piece of jewelry with some extra smarts built in to help you out when you need it. It’s what the Apple Watch should’ve been from the beginning.

Still, I don’t see the Apple Watch Series 2 as a must-own product. It’s nice to have, but not essential like a smartphone. Fitness buffs, especially swimmers and runners, will love it.

However, Apple is keeping the original Apple Watch around starting at $269. It also has the same upgraded S2 processor, making it an enticing option if you don’t care much about the GPS or using it while swimming. If you just want to give the Apple Watch a try, go with the Series 1. You won't be missing too much.

SEE ALSO: The Apple AirPods review

Join the conversation about this story »

NOW WATCH: The iPhone 7 or Samsung Galaxy S7: Which one should you buy?

The new Apple Watch is finally showing some signs of improvement from Business Insider: Steve Kovach

The Transport Guy: Your Galaxy Note 7 will now automatically warn you if it needs to be recalled

Steve Kovach September 20, 2016 at 02:01PM

samsung galaxy note 7

Samsung is issuing a software update to Galaxy Note 7 phones in the US this week that'll warn you if you have a model affected by last week's recall.

Samsung recalled the Galaxy Note 7 following several reports of exploding batteries.

The software update will display a green battery icon at the top of the Note 7's screen if you're using a model with a stable battery.

Users who have a Note 7 that still needs to be returned will see a warning message telling them to power the device down and take it back to the store. The warning will show up every time users turn on their device.

Samsung also said in a statement Tuesday that it has shipped 500,000 Note 7 replacement units to the US. Last week, the company said most retailers will have functioning Note 7 replacement units by September 21.

Samsung is recalling all Note 7 phones sold on or before September 15. You can exchange it for a Galaxy S7, a new Note 7 without the battery issue, or a full refund.

SEE ALSO: There's a software glitch with Apple's new Lightning EarPods

Join the conversation about this story »

NOW WATCH: The iPhone 7 or Samsung Galaxy S7: Which one should you buy?

Your Galaxy Note 7 will now automatically warn you if it needs to be recalled from Business Insider: Steve Kovach

The Transport Guy: AT&T invented a way to use power lines to deliver super-fast wireless internet (T)

Steve Kovach September 20, 2016 at 01:22PM

AT&T project airgig wireless gigabit internet

AT&T says it has developed a new technology it calls AirGig, which links up to standard power lines and uses a special transmitter to deliver super-fast gigabit internet wirelessly.

The project is only in its early test phases for now, and AT&T hasn't announced where and when it'll deploy it publicly. But based on the company's blog post announcing AirGig, it sounds like AT&T will likely target rural areas at first.

Gigabit internet is several times faster than the standard broadband most people get in their home. The AirGig project attaches antennas to existing power lines and uses a millimeter wave frequency to broadcast gigabit internet to devices.

AT&T wouldn't describe exactly how the technology works, but would only say it's not tapping into the power of the power line.

AT&T says AirGig is several times cheaper than standard wireless internet because it's cheaper for the company to deploy and deliver. It can also be used over open wireless spectrum.

AT&T isn't the only company exploring wireless gigabit internet. Google, Facebook, and the startup Starry are all experimenting with ways to bathe the world in super-fast wireless internet access.

For now, the technology is clearly in its early days, but it has the potential to create more competition among companies for broadband access and provide broadband to underserved areas.

Here's a video that shows how AT&T's system works:

SEE ALSO: Comcast is going to launch a wireless service in 2017

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NOW WATCH: Why Comcast is getting into the wireless business

AT&T invented a way to use power lines to deliver super-fast wireless internet (T) from Business Insider: Steve Kovach

The Transport Guy: Here are all the ways your Mac is about to change (AAPL)

Steve Kovach September 20, 2016 at 10:00AM

macos sierra

Apple's new operating system for Mac, macOS Sierra, launches Tuesday as a free update for most users. (Go to the Mac App Store to get it.)

Mac OS Sierra isn't a major overhaul, but there are several important new features, such as Siri and a redesigned Photos app.

Keep reading to see what else is changing.

SEE ALSO: The iPhone 7 review

Files on desktop now sync to iCloud.

That means desktop files will appear on all devices you're logged into, including Macs, iPhones, and iPads.



See? That photo of LeBron I saved to the desktop immediately appeared on the iCloud Drive iPhone app.



The Photos app can scan your library and help you find photos easier using image recognition.

For example, search "cat" and get all your cat photos.



See the rest of the story at Business Insider

Here are all the ways your Mac is about to change (AAPL) from Business Insider: Steve Kovach

The Transport Guy: You can download the new Mac operating system for free right now (AAPL)

Steve Kovach September 20, 2016 at 09:56AM

apple pay on macos sierra safari

macOS Sierra, the new operating system for Macs, launches today as a free update.

Most Macs will be able to get the update, but you can click here to see if your computer is compatible.

Sierra isn't a major overhaul of the operating system, but it does have loads of smaller features that add up to a decent update. It's also free, so you don't have to worry about wasting your money.

The biggest change is Siri, which is coming to the Mac for the first time. In addition to all the normal Siri stuff from the iPhone, Siri for Mac can also search for files on your computer. It's also a pretty decent web search tool.

Other features coming to Sierra include: Apple Pay on the web, picture-in-picture for web videos, a new Photos app, and a revamped version of iMessage. You can see everything else coming to Sierra right here.

SEE ALSO: The iPhone 7 review

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NOW WATCH: How to make your old MacBook Pro run like a brand new computer for less than $165

You can download the new Mac operating system for free right now (AAPL) from Business Insider: Steve Kovach

The Transport Guy: Comcast is going to launch a wireless service next year

Steve Kovach September 20, 2016 at 06:48AM

Brian Roberts Comcast 8006

Comcast plans to launch its own wireless service in 2017, CEO Brian Roberts said at the Goldman Sachs Communicopia conference Tuesday.

Since Comcast doesn't have its own cell towers, it'll rely on WiFi networks for connectivity. The user will be switched to Verizon's network when they're away from WiFi.

There are already a few smaller carriers that offer services like this, like Google's Project Fi and Republic Wireless. Those companies work as mobile virtual network operators (MVNO) and pay major wireless carriers like Sprint or T-Mobile to use their cell towers when users aren't connected to WiFi.

MVNOs tend to be cheaper than traditional wireless carriers, offering benefits like the option to only pay for the data you use.

The move will also help Comcast and Verizon compete with AT&T, which merged with DirecTV and is able to offer combined wireless, home broadband, and TV packages.

It's unclear how much Comcast's service will cost, which devices it'll be compatible with, and whether or not it'll be available nationwide.

Business Insider has reached out to Comcast for more details on how its wireless service will work.

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Comcast is going to launch a wireless service next year from Business Insider: Steve Kovach

Monday, September 19, 2016

The Transport Guy: There's a software glitch with Apple's new iPhone Lightning EarPods

Steve Kovach September 19, 2016 at 02:15PM

iPhone 7 earpods plugged in

Some iPhone 7 users have found an annoying glitch with the wired Lightning EarPods that come with the iPhone 7.

The issue, which I've also experienced a few times while testing the iPhone 7, happens after you've left the EarPods plugged into the iPhone 7's Lightning port for a few minutes. Audio continues to play, but the volume control dongle stops working, meaning you can't adjust the volume, activate Siri, or answer calls.

It's unclear if the problem affects third-party Lightning headphones.

The glitch doesn't happen every time. It's seemingly intermittent and random. (I thought I was going crazy until I saw some people with similar issues complaining on Twitter.) If you experience the problem, you can just unplug your EarPods and plug them in again to temporarily fix it.

An Apple spokesperson told me the problem will be fixed in a future software update.

Apple removed the standard headphone jack in the iPhone 7 in favor of wireless headphones or headphones that plug into the Lightning port. However, the Lightning port is a more advanced kind of plug, and it's partially controlled by software. So if there's a bug with the software like there is in this case, your headphones might not always work properly.

SEE ALSO: The iPhone 7 review

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NOW WATCH: The iPhone 7 or Samsung Galaxy S7: Which one should you buy?

There's a software glitch with Apple's new iPhone Lightning EarPods from Business Insider: Steve Kovach

Saturday, September 17, 2016

The Transport Guy: 7 things the iPhone 7 can do that the Samsung's Galaxy phones can't (AAPL)

Steve Kovach September 17, 2016 at 05:00AM

iPhone 7 Samsung Galaxy S7

They're the two best phones in the world: The new iPhone 7 and Samsung's Galaxy S7.

Since the iPhone 7 just arrived, you're probably wondering what new tricks it can do. Here's a list of the most important features you'll only find in the iPhone 7.

Note: We're not comparing the iPhone 7 to the Samsung Galaxy Note 7 until the recall and its related battery issues have been fully resolved.

SEE ALSO: The iPhone 7 review

The iPhone 7 Plus dual cameras give you 2x optical zoom and 10x digital zoom.

Optical zoom means you can zoom without altering the image too much. Digital zoom essentially "crops" the image, which causes you to see more pixels. Samsung's cameras don't have optical zoom.



The iPhone 7 lets you take full advantage of Apple's new AirPods.

Even though the AirPods will work with any standard Bluetooth audio device, using them with an iPhone gives you more benefits like easy pairing and access to Siri.



The iPhone 7 has iOS, which tends to get the best apps first.

Developers tend to prefer iOS over Android, which means the best apps and updates for them tend to come to the iPhone first. That's not always the case, but if you value having the best apps before anyone else, the iPhone 7 is the phone for you.

For example, Nintendo is launching "Super Mario Run" on iPhone exclusively before the game comes to Android.



See the rest of the story at Business Insider

7 things the iPhone 7 can do that the Samsung's Galaxy phones can't (AAPL) from Business Insider: Steve Kovach

Friday, September 16, 2016

The Transport Guy: REVIEW: The iPhone 7 headphone dongle (AAPL)

Steve Kovach September 16, 2016 at 11:07AM

iPhone 7 headphone dongle

Apple's decision to remove the headphone jack in the iPhone 7 has already caused a lot of anger among customers before they even get their hands on the device.

Apple clearly saw this controversy coming, so it invented a solution for those who still want to use their regular old headphones with their new iPhone 7: a dongle that plugs into the iPhone's Lightning port and acts as an adapter for traditional headphones that plug into the standard 3.5 mm jack. 

The dongle comes included with every iPhone 7. 

I'm not a big audio nerd, so I always use the EarPods that come included with my iPhone as my primary set of headphones. They may not sound the best, but they're free and work good enough for me. So I personally didn't have a huge problem with Apple's decision to remove the headphone jack since the iPhone 7 also comes with a pair of EarPods that plug into the Lightning port.

But I realize there are plenty of people out there that have a pair of traditional, non-Apple headphones they love, so they may be curious if the dongle is a good solution.

For the most part, it works fine. Just plug the dongle into the Lightning port and then plug your regular headphones into the dongle.

Like this:

iPhone 7 headphone dongle plugged in

I borrowed a colleague's pair of high-end headphones as I tested the dongle. I didn't notice a change in audio quality, and everything worked smoothly. It really wasn't much of a bother to have the extra adapter, and you won't notice any interruption to the audio. Just plug it in and play your music. You won't be disappointed.

There are only two potential problems with the dongle:

First of all, it looks a bit awkward having that extra wire dangling from your iPhone. It's not ugly, but it seems unnecessary to have an extra wire constantly dangling from your iPhone. Eventually, this likely won't be a problem as more manufacturers build Lightning headphones or people gravitate towards wireless options. But for now, the dongle is an strange-looking fix.

Second, I have a feeling a lot of people are going to lose their dongle. It may fit snugly in the iPhone's Lightning port, but it is very tiny, just three inches long. It'll also cost you $9 to replace it at the Apple Store.

But including the dongle with every iPhone 7 was a smart move. Apple may believe traditional headphone jacks will go extinct one day, but that's clearly not the reality right now. The bottom line: You'll still be able to listen to your music any way you want to with the iPhone 7. You can't ask for more than that.

SEE ALSO: The iPhone 7 review

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REVIEW: The iPhone 7 headphone dongle (AAPL) from Business Insider: Steve Kovach

Thursday, September 15, 2016

The Transport Guy: The matte-black iPhone 7 is better than the jet-black one

Steve Kovach September 15, 2016 at 03:42PM

iPhone 7 and iphone 7 plus

It's the question of the week: If you're buying a new iPhone 7, do you choose the new jet-black or matte-black color?

Jet black, the shiny new premium finish for the 128 GB or 256 GB iPhone 7, appears to be Apple's choice as its new flagship color. It really is striking to look at. It's so reflective that you can literally see your reflection in it. 

The new matte black color marks the return of a darker anodized aluminum variation of the iPhone. It's also an attractive option.

So, which one should you get?

I've been lucky enough to test both, and I have the only correct answer. Matte black is the best color for the iPhone 7.

Let's start with why not to get Jet Black though. First of all, it's a fingerprint magnet. The jet-black iPhone may look nice and shiny when you take it out of the box, but it becomes covered in smudges as soon as you touch it. In fact, Apple had workers buffing the jet-black iPhones clean during the demo portion of the iPhone 7 launch event last week.

Then there are the scratches. I haven't dropped my jet-black iPhone 7 once, but after just a week of keeping it on a table, in my pocket, or in my laptop bag, it's accumulated lots of scratches. If it's this bad after a few days, I can only imagine how many scratches this thing will have over its normal two-year lifespan.

iphone 7 jet black

Apple already warned customers about this. There's even a disclosure on Apple's website that says the jet-black iPhone could show scratches easily and recommends buying a case, which of course defeats the purpose of showing off your shiny new iPhone 7.

Apple also says the jet-black iPhone finish doesn't technically scratch easier than other iPhone finishes. It's just the shiny nature that makes it appear to have more scratches. Either way, it's going to be a bother for people who want to keep their iPhone 7 in pristine condition.

The matte-black option does scratch, but it's not as noticeable as it is on the jet-black finish. You also don't have to worry about fingerprint smudges ruining the look.

And to top it all off, matte-black just looks plain cool, like Batman's phone or something out of a futuristic sci-fi movie.

Matte-black is the best new color option for the iPhone 7. That's objectively true.  It not only looks better, but it'll also last longer than the jet-black finish. All the attention may have been on jet black last week, but matte black is the real winner.

SEE ALSO: The iPhone 7 review

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The matte-black iPhone 7 is better than the jet-black one from Business Insider: Steve Kovach

The Transport Guy: Samsung officially recalls the Galaxy Note 7

Steve Kovach September 15, 2016 at 01:20PM

galaxy note 7 smaller

The US Consumer Product Safety Commission (CPSC) has officially recalled Samsung's Galaxy Note 7.

Samsung halted sales of the device about two weeks ago following reports that some batteries were exploding inside the device. Customers were instructed to contact their retailer to exchange the device for another Samsung phone or a refund.

However, there have been several issues with the returns, as documented in reports by The Wall Street Journal and Gizmodo. Users report that Samsung's retail and carrier partners were not prepared to exchange Galaxy Note 7s, which frustrated many.

Now the device has been formally recalled, meaning it can't be sold anywhere in the US until the battery issue has been resolved.

It's particularly bad timing for Samsung. The recall comes a day before Apple's new iPhone 7 goes on sale.

This is a developing story. Check back for updates.

SEE ALSO: The iPhone 7 review

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NOW WATCH: The iPhone 7 or Samsung Galaxy S7: Which one should you buy?

Samsung officially recalls the Galaxy Note 7 from Business Insider: Steve Kovach

Wednesday, September 14, 2016

The Transport Guy: The iPhone 7 or Samsung Galaxy S7: Which one should you buy?

Darren Weaver and Steve Kovach September 14, 2016 at 05:12AM

Apple's iPhone 7 and the Samsung Galaxy S7 are arguably the two best phones on the planet now.  If you're in the market for a new smartphone and are deciding which one to pickup, here's a little help to make your decision.

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The iPhone 7 or Samsung Galaxy S7: Which one should you buy? from Business Insider: Steve Kovach

Tuesday, September 13, 2016

The Transport Guy: iMessage is getting its biggest update ever — here's what's changing (AAPL)

Steve Kovach September 13, 2016 at 10:01AM

imessage ios 10

iOS 10, the new operating for iPhones and iPads, is out now.

The biggest change in iOS 10 is iMessage, which has been completely overhauled.

Here's a look at how iMessage has changed in iOS 10.

SEE ALSO: The iPhone 7 review

Emojis are now three times larger. The app will also suggest emojis by analyzing the text you type in the field.

Type your message, then tap the emoji button on the keyboard. Some words will turn yellow. Tap on them to change them to emoji. It's much easier than hunting for the perfect emoji for what you're trying to say.



You can send doodles and sketches, just like you can on the Apple Watch.

There's a lot to unpack in this feature. Tap the heart icon next to the text field to unlock a new interface that lets you doodle messages, send taps, or even "blow a kiss." This should look very familiar to Apple Watch users.



You can also send quick videos with text scribbled on the screen.

It's very similar to Snapchat, right?



See the rest of the story at Business Insider

iMessage is getting its biggest update ever — here's what's changing (AAPL) from Business Insider: Steve Kovach

The Transport Guy: Don't worry — Apple's AirPods won't fall out of your ears (AAPL)

Steve Kovach September 13, 2016 at 08:21AM

apple airpods in ear

I've been asked a zillion questions about Apple's new AirPods, the $159 wireless headphones launching in October.

One of the most common questions: Will they fall out if you run around or work out at the gym?

I've been using the AirPods since Apple first announced them last Wednesday, and I've put them through their paces.

Don't worry. They won't fall out.

I've run on a treadmill. I've lifted weights on a bench at the gym. I did jumping jacks and pushups. So far, the AirPods have remained snugly in my ears through everything.

So, yes, the AirPods are tiny and there's a good chance you could lose them if you're not careful. But at least you don't have to worry about them falling out of your ears.

SEE ALSO: The Apple AirPods review

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NOW WATCH: A regular guy tests out Apple’s wireless AirPod headphones — here’s what he thought

Don't worry — Apple's AirPods won't fall out of your ears (AAPL) from Business Insider: Steve Kovach

The Transport Guy: Should you upgrade to the iPhone 7?

Steve Kovach September 13, 2016 at 07:32AM

iPhone 7

The iPhone 7 goes on sale this week, and the first wave of reviews were just published. (Read mine here!)

But let's cut to the chase. Should you upgrade to the iPhone 7 or wait another year?

Here's my recommendation:

If you have an iPhone 6s, definitely wait another year. If you have an iPhone 6, only upgrade if you're dying for a new camera and some seriously impressive speed improvements. And if you have an Android phone or an even older iPhone, then it's definitely time to upgrade to the iPhone 7.

There are a lot of reasons for my recommendations, but the bottom line is this: If you need a new phone, you should always get the best one available when you're ready to buy. Technology moves fast, and you want your device to be as future-proof as possible. You can save $100 by buying the iPhone 6s, but you're also losing a year's worth of improvements.

The iPhone 7 is the best phone by a slim margin, but there aren't enough improvements to justify upgrading from last year's iPhone 6s and maybe even 2014's iPhone 6.

SEE ALSO: The iPhone 7 review

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NOW WATCH: Here's what it's like using the iPhone 7 underwater

Should you upgrade to the iPhone 7? from Business Insider: Steve Kovach

The Transport Guy: What it's really like using 'AirPods' — Apple's $159 wireless headphones for the iPhone 7

Darren Weaver and Steve Kovach September 13, 2016 at 04:59AM

The most talked about announcement to come out of the September Apple announcement wasn't a new iPhone, but a pair of bluetooth headphones. Apple's AirPods are tiny wireless headphones that will be available in late October for $159. We recently tried out a pair of them to see what they're like — here's what we thought.

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What it's really like using 'AirPods' — Apple's $159 wireless headphones for the iPhone 7 from Business Insider: Steve Kovach

The Transport Guy: What it's like using Apple's new AirPods

Steve Kovach September 13, 2016 at 03:24AM

AirPods

AirPods are Apple's new wireless headphones launching in October.

They cost $159 and can do a lot more than just let you listen to music. Here's a quick look at how they work.

The AirPods come with this magnetic charging case.



Each AirPod has its own battery that lasts up to five hours.



The case has a battery too.



See the rest of the story at Business Insider

What it's like using Apple's new AirPods from Business Insider: Steve Kovach

The Transport Guy: Everything new in the iPhone 7

Steve Kovach and Hollis Johnson September 13, 2016 at 03:17AM

iPhone 7 and iphone 7 plus

The iPhone 7 launches this week.

Want to see what you're getting? Check out all the new features coming to the iPhone 7 below.

Here's the iPhone 7 Plus and iPhone 7.



It comes in this slick new Jet Black color.



Jet Black is only available if you buy the 128 GB or 256 GB iPhone 7.



See the rest of the story at Business Insider

Everything new in the iPhone 7 from Business Insider: Steve Kovach

The Transport Guy: Here's what it's like using the iPhone 7 underwater

Darren Weaver and Steve Kovach September 13, 2016 at 03:01AM

Aside from the removal of the headphone jack, the biggest change that came to the iPhone 7 is it's new water resistance feature. The iPhone can supposedly be submerged up to 1 meter for up to 30 minutes and continue working.

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Here's what it's like using the iPhone 7 underwater from Business Insider: Steve Kovach

The Transport Guy: REVIEW: Apple's new AirPods (AAPL)

Steve Kovach September 13, 2016 at 03:00AM

apple airpods and charging case

Nothing pairs better with a controversial move like killing the headphone jack from the most popular consumer product in history than releasing an equally controversial accessory to go along with it.

Since Apple announced its new wireless AirPods, they’ve become sources of both optimism and skepticism. A photo of my friend Scott Stein from CNET wearing the AirPods quickly went viral on Reddit and served as a focal point of anger from Apple fans. Did Apple really make wireless headphones that look like that?

Others have been more optimistic, pointing to the built-in intelligence and benefits of having Siri buzzing in your ear at all times.

I’ve been using the $159 AirPods since Apple announced them last Wednesday, and they certainly are a mixed bag. They fit nicely in my ears, they sound fine, and Apple finally solved the annoying Bluetooth pairing process. I also enjoyed having a new way to communicate with Siri.

At the same time, a lot about the AirPods make it apparent that this is a version one product, especially when it comes to controlling your music. And that design is likely to remain controversial. Overall though, the AirPods are another example that Apple is laying the groundwork for a future without wires and new methods of interacting with our gadgets. That’s more than enough to make the concept exciting.

The AirPods go on sale in October, and the version I’ve been testing is a pre-production unit. So read everything in this review with the caveat that things could get better before launch.

What are AirPods?

The AirPods look nearly identical to Apple’s wired EarPods, except with the wires snipped off at the bottom. Each AirPod has a built-in microphone for phone calls and talking to Siri, and they’re packed with extra technology like infrared sensors that can detect when they’re in your ear and an accelerometer that can detect when you tap each AirPod. (More on that later.)

They connect to your iPhone via Bluetooth, and will also work with any other standard Bluetooth audio device. AirPods come with a magnetic charging case that has its own battery for charging your headphones while out and about. I have a full guide on how the AirPods work right here.

Pairing and listening

Think of AirPods as standard Bluetooth headphones with some extra intelligence built into them. Each AirPod has a new W1 processing chip inside that acts as the “brains” of the headphones. The W1 helps manage battery usage, tells your iPhone when the AirPods are in your ears, and makes it super easy to pair to your iPhone, Apple Watch, and Mac.

The pairing is one of the best features. Instead of poking through settings and waiting for your headphones to appear in your Bluetooth menu, all you do is flip open the AirPods’ charging case when it’s close to your iPhone. A little window pops up that prompts you to pair — and boom. You’re all set. Also, after pairing with your iPhone, the AirPods will automatically pair with your Mac and Apple Watch if they’re running the new macOS Sierra and watchOS 3 software updates, respectively.

That may seem like a tiny detail, but if you’ve ever had trouble pairing a Bluetooth accessory to your iPhone, you know how valuable it is that Apple solved that problem.

apple airpods pairing

The W1 chip also makes sure music doesn’t play through the AirPods until you put them in your ears:Z, thanks to the infrared sensors in each one. For example, if you’re listening to music from your iPhone’s speakers and then pop in the AirPods, the music will automatically transfer to your AirPods. Since each AirPod pairs individually with the iPhone, you can even use one at a time if you want.

Put that all together, and you have a suite of impressive features. AirPods are more than a simple pair of wireless headphones pumping audio into your head. They’re constantly working in the background to enhance the listening experience.

As for sound quality: I’m no audiophile, but to me, the AirPods sound nearly identical to Apple’s wired EarPods. That’s obviously good enough for millions of people — EarPods have been their headphones of choice for years — but I expected more out of a $159 pair of headphones. There’s a low bar for audio quality with a free pair of headphones, but I was hoping for a boost if I’m going to pay a premium for the AirPods.

Battery life is great though. Apple says you get up to five hours of listening time, plus up to 24 if you charge them up with the battery included in the carrying case. I think that’s more than enough. I never felt like I was at risk of running out of batteries. Just make sure you bring the case with you wherever you go.

Questionable controls

Unlike Apple’s wired EarPods, there’s no dongle for controlling your music, answering calls, or adjusting the volume. That means you have to do everything through Siri or directly on your phone. It’s easily the biggest drawback to the AirPods, and it will likely be a deal breaker for many unless Apple comes up with a software fix between now and launch.

Let’s take volume control, for example. If you’re listening to music and want to turn up the volume, you have to double tap one of the AirPods. That activates Siri, which in turn pauses your music (ugh!) so you can say “raise the volume.” Then the music resumes with the volume turned up. Compare that to simply tapping on the volume button on the wired EarPods, and you can imagine how annoying the process is.

Of course, you can still adjust the volume or switch tracks by pulling out your phone or using your Apple Watch, but the fact that there’s no seamless way to perform those actions from the headphones seems like a major oversight to me. I would’ve liked to see more tapping gestures added to the AirPods so users don’t have to interrupt their music to make adjustments.

apple airpods iphone 7

I also had difficulty controlling Spotify. While Apple Music gives you full Siri control, from changing tracks to telling it exactly which song you want to listen to, I couldn’t even get Siri to reliably pause tracks in Spotify while using the AirPods. Meanwhile, I’ve never had a problem controlling Spotify with my wired EarPods. (Again, these issues could be resolved before the AirPods launch.)

Luckily, you can change the AirPod settings so a double tap enables play/pause for your music instead of launching Siri. It’s not an ideal fix, and it still doesn’t address the volume control issue, but it helps a little.

Overall, it seems like Apple missed a major opportunity to improve controls while using the AirPods, or at least keep things on par to using the dongle on the wired EarPods.

Siri

If you want a taste of the future, try using Siri with the new AirPods.

AirPods are the first time you’re able to use Siri without being tethered to your iPhone, and the implications for that are huge as Apple’s digital assistant continues to evolve and become smarter. Amazon proved with the Echo that there’s a big opportunity to develop a computing platform controlled entirely with your voice.

The only problem with that: Echo is stuck in your living room. Siri and the AirPods are with you wherever you go.

By double tapping one of the AirPods, you can activate Siri and use it just as you normally would. Although Siri still isn’t as robust as some other assistants, I was still able to do a lot with just my voice. Checking and sending text messages. Getting weather and sports alerts. Making a phone call. Siri is already at the point where you can do almost everything you want to do without looking at your phone, and the AirPods make using those features seamless.

Consider this the first step towards a future where we no longer have to stare at a screen to get things done. Siri (or any other digital assistant) can always be there, responding to your queries by buzzing in your ear, almost like in the movie “Her.” That alone makes the AirPods an incredibly intriguing product despite the other issues.

Design

Out of the ear, the AirPods look just fine. They’re nearly identical to the EarPods, minus all the annoying wires. The design has become so ubiquitous over the years that it’s barely noticeable, so I figured that’d be the same case with the AirPods.

Until I put them on.

apple airpods in ear

While the AirPods feel perfectly comfortable, they look kind of goofy, like you’re wearing white plastic earnings or a slimmer version of those Bluetooth headsets everyone had 10 years ago. I got a few snickers wearing them around the office, and felt a bit self conscious wearing them in front of dozens of strangers on a recent flight. No wonder Scott’s photo went viral last week. The AirPods literally stick out like a sore thumb.

Still, the AirPods stayed in my ears well. I never felt like they’d slip out, even while walking around or working out at the gym. And not having to wrestle with wires that tangle easily is a huge advantage. They may look a little funky, but at least they’re functional.

Just be careful. The AirPods are tiny and likely to get lost if you’re not careful. My best advice is to put them right back in the charging case as soon as you’re finished with them.

Airpods infographic

Conclusion

There’s a lot to like about the AirPods. The intelligent pairing and processing power of the W1 chip solve a lot of problems I didn’t even realize wireless headphones had until now. And using Siri without feeling tethered to my iPhone is a delight.

However, the lack of audio controls and the awkward design are two major drawbacks for me. Hopefully Apple can develop some new controls before or shortly after the AirPods go on sale. Otherwise, I think it's going to turn off a lot of people. And while it’s too late to do anything about the design, the AirPods are at least comfortable and you don’t have to worry about them falling out.

$159 is a big ask on top of a new $649 iPhone, and I was hoping the AirPods would do a little more for that price. They may not be the best wireless headphones you can buy, but I do think they’ll push the category forward more than any other attempt so far.

SEE ALSO: What it's like using the AirPods

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NOW WATCH: Here’s your first hands-on look at the iPhone 7

REVIEW: Apple's new AirPods (AAPL) from Business Insider: Steve Kovach